The keyboard shortcut for accent marks stopped working

How do I restore the use of accent marks when using the keyboard?

MacBook Pro (Retina, 13-inch,Early 2015), macOS High Sierra (10.13.2)

Posted on Jan 7, 2018 10:11 AM

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Posted on Jan 11, 2018 10:13 AM

Can you try it from another account (create a test one if you don't have a second account - do it in the "Users & Groups" System Preferences pane?


Another thing to look at is the ApplePressAndHoldEnabled defaults. Please do the following and tell us what is returned (do this in a Terminal window -- type exactly as shown as case is important):


defaults read | grep ApplePressAndHold


Good luck...

18 replies
Question marked as Top-ranking reply

Jan 11, 2018 10:13 AM in response to joan253

Can you try it from another account (create a test one if you don't have a second account - do it in the "Users & Groups" System Preferences pane?


Another thing to look at is the ApplePressAndHoldEnabled defaults. Please do the following and tell us what is returned (do this in a Terminal window -- type exactly as shown as case is important):


defaults read | grep ApplePressAndHold


Good luck...

Jan 14, 2018 12:58 PM in response to joan253

Did a little more research and the discussion at Character Accent Menu not working in High Sierra? seems to point at several ways to get back the accent menu. I can't try any of them as my system currently has no trouble displaying the accent menu correctly, so trying any of the suggested methods won't prove anything, since it's already working. I would suggest you try the following in order:


1. Add a French keyboard and switch to it and then switch back to English (per tenderlovingkare post)

2. Try the "defaults write -g ..." method (blowsinator post)

3. Other suggestions there


Good luck...

Jan 12, 2018 11:48 AM in response to joan253

It would appear that there might be some sort of incorrectly set default.


Since you have shown that a new test account does not show the problem, we know that there is nothing wrong with the system itself, just one/some of the preferences. You should login to your original account that is showing the problem and try the command I mention above in a Terminal window. Terminal is located in the /Applications/Utilities folder. Please do the above command (copy and paste it in an open Terminal window) and then copy/paste the result here. You might even want to do this command from both the original and test accounts. I'm guessing that this will show two different settings, but this is just a best guess, not a certainty.


Good luck...

Jan 9, 2018 7:57 PM in response to dot.com

Hi and thanks for responding. Yes, this is a MacBookPro and when I press any letter on the keyboard, instead of giving me options for accent marks, it just keeps duplicating the letter. I've tried to set the keyboard back to default, but that hasn't worked. I've restarted it several times, shut it down several times - nothing seems to work. Hope you can help. Thanks again. Joan

Jan 12, 2018 8:00 PM in response to dot.com

Thanks. I sent you the result of my actual account. Here is what was on the test account (in the name of George Yonkler.)


Joan-Yonkler-MacBook-Pro:~ georgeyonkler$


I also tried your last suggestion and this is what came up:


Joan-Yonklers-MacBook-Pro:~ jyonkler$


So far, nothing has worked. But thanks for trying. I am not in the US right now so I just may wait until I get back and go to the Apple Store. Unless you have another suggestion.

Jan 14, 2018 1:26 PM in response to dot.com

Thanks for being so persistent. I have tried most of the suggestions: French keyboard, terminal instructions - none of them have worked. The only thing I couldn't seem to do was to go to safe mode - I followed instructions but couldn't do that either. So this is frustrating since I use a lot of Spanish words. But I am inserting symbols as a way of getting those accent marks. It is not desirable but it works for now. Cheers. Joan

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The keyboard shortcut for accent marks stopped working

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