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Crel640 Author

Level 1

67 points

iPhone X lens cracked

I can see a few people have also had their iPhone X camera lens crack !!!! My was bought on a Thursday and instantly put into a case and had a glass screen protector fitted, by the end of the weekend my lens had a crack in it and then the next day a complete hole around the lens !!! No drops, no keys or coins in my pockets nothing.... same story from apple only complete phone replacement at a cost of $750.... obviously there is a flaw in the lens glass.... I’ve owned every iPhone since 2007 and ( touch wood ) never cracked a screen and finally to buy the panicle of iPhones only to have it break for no reason after a few days is extremely disappointing....

Posted on Jan 8, 2018 1:11 PM

98 replies

dilahad

Level 1

4 points

Jul 31, 2018 2:48 PM in response to Crel640

I just bought my phone at noon and by 2.30 hours its cracked from my pocket which only my phone was kept in it , why apple cant fix this issue ,im feeling awfull

Jul 31, 2018 4:48 PM in response to Crel640

Exact same thing happened to me. Never dropped and always been in case... yet the camera lens is cracked... something doesn't add up. How can the back glass not crack but the camera can...

Lilinho

Level 1

4 points

Sep 29, 2018 4:10 PM in response to Crel640

The same has occurred to me... Just disappointing.

Nov 6, 2018 6:51 PM in response to Crel640

This happened to my phone and I got it less than a mo

Nov 17, 2018 6:33 PM in response to Crel640

Add me to the list! Got my iPhone X at the end of April and out of nowhere the lens was cracked a few months later. I refuse to pay $549 for a new phone, that’s just insane!

DaveVII

Level 1

4 points

Nov 30, 2018 3:49 PM in response to Crel640

Me too!! No impact, same thing.

Jan 2, 2019 11:09 AM in response to Crel640

I phone x lens cracked how to charge

Jan 16, 2019 9:04 PM in response to Crel640

i am having this issue with my 3 month old iphone xs

iPhone X lens cracked