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"iMac Pro" kernel crash

I have a new iMac Pro 8core 32gb ram 1tb SSD and Pro Vega 64

(attached are a usb hub, usb audio speakers, usb trackball, thunderbolt 3 raid with a thunderbolt 2 raid chained to it via thunderbolt 3 to thunderbolt 2 adapter)


I am looking for input


Within the first 8hours I had two kernel Panics but now seem ok...my iMac shut off and rebooted by itself...both logs have {"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_versio n":"Bridge OS 2.0 .....


To note my Logitech software wasn't recognizing my trackball but it worked ...after crashes I unplugged and replugged the trackball and the software was able to see it.


Should I be concerned?

iMac Pro (2017), macOS High Sierra (10.13.2), null

Posted on Jan 9, 2018 7:25 PM

Reply
277 replies

Jan 22, 2019 6:14 AM in response to MFASM

iMac Pro( base model with the 8 core and Vega 56 )

I had a replacement iMac Pro under warranty with similar problem , the first iMac locks up and reboots , and the second IMac crash freezes (only mouse moves). in both cases, this happens mostly during exporting in Final Cut Pro X.


Sat Jan 12 23:19:23 2019


Event: GPU Reset

Date/Time: Sat Jan 12 23:19:23 2019

Application: Final Cut Pro Tr

Path:

Tailspin: /Library/Logs/DiagnosticReports/gpuRestart2019-01-12-231923.tailspin

GPUSubmission Trace ID: 0

OS Version: Mac OS X Version 10.14.2 (Build 18C54)

Graphics Hardware: Radeon Pro Vega 56

Signature: 0


Report Data:


GPU Log Version: 1


Restart Channel: VCELLQ


---THE STATE OF THE DRIVER---


AMDRadeonX5000_AMDVega10GraphicsAccelerator PCIe Device: [243:0:0] State: ENABLED

TotalVideoRAMBytes: 0x00000001ff000000 (8573157376)


[00] Channel: GFX

ConsumedTS = 0x0148bde3, LastSubmitTS = 0x0148bde3

Ring: ENABLED

GPUAddress = 0x000000feff53b000, Size = 0x20000, ReadPtr = 0x0000f180, WritePtr = 0x0000f180

PendingEvent: NO

NumberOfPendingCB = 0


[01] Channel: C0

ConsumedTS = 0x00000000, LastSubmitTS = 0x00000000

Ring: ENABLED

GPUAddress = 0x000000feff5bb000, Size = 0x4000, ReadPtr = 0x00000000, WritePtr = 0x00000000

PendingEvent: NO

NumberOfPendingCB = 0


[02] Channel: C1

ConsumedTS = 0x0003ce7e, LastSubmitTS = 0x0003ce7e

Ring: ENABLED

GPUAddress = 0x000000feff5cb000, Size = 0x4000, ReadPtr = 0x00003f00, WritePtr = 0x00003f00

PendingEvent: NO

NumberOfPendingCB = 0


[03] Channel: C2

ConsumedTS = 0x00000006, LastSubmitTS = 0x00000006

Ring: ENABLED

GPUAddress = 0x000000feff5db000, Size = 0x4000, ReadPtr = 0x00000300, WritePtr = 0x00000300

PendingEvent: NO

NumberOfPendingCB = 0


[05] Channel: sDMA0

ConsumedTS = 0x0019b92d, LastSubmitTS = 0x0019b92d

Ring: ENABLED

GPUAddress = 0x000000feff5fb000, Size = 0x10000, ReadPtr = 0x00009680, WritePtr = 0x00009680

PendingEvent: NO

NumberOfPendingCB = 0


[06] Channel: sDMA1

ConsumedTS = 0x000d0f46, LastSubmitTS = 0x000d0f46

Ring: ENABLED

GPUAddress = 0x000000feff63b000, Size = 0x10000, ReadPtr = 0x00002080, WritePtr = 0x00002080

PendingEvent: NO

NumberOfPendingCB = 0


[07] Channel: UVDDec

ConsumedTS = 0x00078707, LastSubmitTS = 0x00078707

Ring: ENABLED

GPUAddress = 0x000000feff67b000, Size = 0x8000, ReadPtr = 0x000041c0, WritePtr = 0x000041c0

PendingEvent: NO

NumberOfPendingCB = 0


[08] Channel: UVDEnc

ConsumedTS = 0x00000000, LastSubmitTS = 0x00000000

Ring: ENABLED

GPUAddress = 0x000000feff69b000, Size = 0x8000, ReadPtr = 0x00000000, WritePtr = 0x00000000

PendingEvent: NO

NumberOfPendingCB = 0


[09] Channel: UVDEncLLQ

ConsumedTS = 0x00000000, LastSubmitTS = 0x00000000

Ring: ENABLED

GPUAddress = 0x000000feff6bb000, Size = 0x8000, ReadPtr = 0x00000000, WritePtr = 0x00000000

PendingEvent: NO

NumberOfPendingCB = 0


[10] Channel: VCE

ConsumedTS = 0x00000000, LastSubmitTS = 0x00000000

Ring: ENABLED

GPUAddress = 0x000000feff6db000, Size = 0x8000, ReadPtr = 0x00000000, WritePtr = 0x00000000

PendingEvent: NO

NumberOfPendingCB = 0


[11] Channel: VCELLQ

ConsumedTS = 0x00078ef6, LastSubmitTS = 0x00078ef7

Ring: ENABLED

GPUAddress = 0x000000feff6fb000, Size = 0x8000, ReadPtr = 0x00005f60, WritePtr = 0x00005f80

PendingEvent: YES

NumberOfPendingCB = 1, FirstPendingTS = 0x00078ef7, LastPendingTS = 0x00078ef7

FirstPendingCB:

ProcessID = 630, ProcessName = Final Cut Pro Tr, SubmitContext = VideoCtx (0xffffff8056ebc800)

NumberOfWaits = 1

1 - Channel sDMA0, TS = 0x0019b8dd


Jan 23, 2019 10:47 AM in response to MFASM

For anyone else who was looking for more info on this topic and owns an iMac pro base model like me:


I was getting kernel panics, mostly while using Premiere/After Effects, also my wifi would sometimes freak out.


Took to apple care, they replaced the logic board, didn't help. After chatting with Apple support they said it was related to the software on the computer not being able to contact a server and freaking out, making it kernel panic and restart.


I have little snitch installed on my computer to monitor internet traffic, I uninstalled it and used the open source software Lulu instead and it completely fixed my problem. The computer has not had a single kernel panic in over a week, it used to have a panic 2-3 times per day while doing video editing.


Hope that helps someone else. I'll be avoiding Little Snitch from now on.

Jan 23, 2019 12:10 PM in response to dfpsmith

That sounds like rubbish. I have LS and have not had one in OS panick like this. Only on boot up before LS or any apps load. In any case if an OS crashes because you won't let it connect, then I don't want any part of that computer. in your case I see a case of coincidence, or maybe some trigger happy Adobe crap that caused your panic. I have removed all instances of adobe anything from my lanuch daemons and agents and have no issues with adobe connections. that said, Adobe is notorious for being overly invasive with crap running needlessly. Still I'm glad you are having better luck now.

"iMac Pro" kernel crash

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