"iMac Pro" kernel crash

macOS Mojave 10.14 , randomly crash

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 3.0 (16P375)"

regularly it happened when connecting Logitech mouse (performance mx) , or external display thunderbolt 3 .

sometimes it happens without doing anything particularly serious not(rendering ,photo video editing) , only watching a movie through a vlc player may cause crash.

I try evrething reset smc , pram

disabel file - vault

turning off all energy - saving options.

turning off all startup protection options

it's really absurd that the such an expensive computer works so unstable.

I really hope that Apple will fixed that

Just encountered this issue... Screen went black while I was working in FCPX, and the system froze. This occurred while transcoding 4k video to proxy within FCPX, using a LaCie 32TB external drive with Thunderbolt 2 connection and Apple Thunderbolt 3 adapter. No daisy-chaining. I've disabled PowerNap.

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version ":"Bridge OS 2.3.2 (15P6059)","timestamp":"2018-10-22 18:10:53.25 +0000","incident_id":"9E8E9731-CD20-42EC-8607-438E3521F792"}

{

"build" : "Bridge OS 2.3.2 (15P6059)",

"product" : "iBridge2,1",

"kernel" : "Darwin Kernel Version 17.7.0: Fri Jun 15 23:12:25 PDT 2018; root:xnu-4570.71.1~3\/RELEASE_ARM64_T8010",

"incident" : "9E8E9731-CD20-42EC-8607-438E3521F792",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-10-22 18:10:53.21 +0000",

"panicString" : "panic(cpu 0 caller 0xfffffff0132ab984): macOS watchdog detected\nDebugger message: panic

Yeah definitely fewer crashes here, pretty much 0 since I updated to Mojave, but admittedly I'm not pushing the machine that hard so hard to tell if fix or improvement or dumb luck.

Really disappointed in my purchase however, could have spent almost half and got a loaded iMac 5K and pretty much have as much utility at this point.

Hi all,

i was having this problem too. I had replaced my ram 5 years a go and getting this error for a year. Also my macbook was crashing and restarting every 4 hours. Some times it was not booting up and i had to install OSX ( My mac is late 2011 and i started to think that apple was slowing down my computer and crashing to buy a new one.). Last time of crash, i did a macbook hardware test and got 4mem/9/4000000000 0x830ec598 error. When i ran this test before the osx crashing i did not get any error. So i replaced my ram with the old ones. Voila! Problem solved.

Hey,

I did not read every reply, don't be angry if already posted. :)

I have the exact same problems with my iMac Pro with the small graphics. Sometimes, maybe twice a month it crashes while working with Nuendo by Steinberg.

I could figure out that the Philips Hue Sync App triggers this bug type 210. With the software installed and using the synchronization it crashes maybe one time per hour. After deinstalling everything works, let's say "fine".

This bug did happen with 10.13 and 10.14 and the newest Hue Sync Software. I guess it's not compatible with Mojave yet, but I could install it and it did what it should. Well, it crashed the system, too.

Same problem here. iMac Pro 8core 32gb Vega64.

It happens when I am away from the computer for some time. When I come back, it restarted with this message in the logfile.

Interestingly the timestamp is one hour BEFORE it the last Time Machine backup (maybe only because crash reporter uses a different timezone.) I will disconnect my USB-C LaCie Harddrive and see if it still happens. I have no Thunderbolt Devices. Filevault and Powernap is on.

{"caused_by":"macos","macos_system_state":"running","bug_type":"210","os_version":"Bridge OS 3.2 (16P2542)","timestamp":"2018-12-18 08:01:52.55 +0000","incident_id":"2BAEDD31-E93F-4378-8A1C-27E599B2B528"}

{

"build" : "Bridge OS 3.2 (16P2542)",

"product" : "iBridge2,1",

"kernel" : "Darwin Kernel Version 18.2.0: Mon Nov 12 20:24:14 PST 2018; root:xnu-4903.231.4~3\/RELEASE_ARM64_T8010",

"incident" : "2BAEDD31-E93F-4378-8A1C-27E599B2B528",

"crashReporterKey" : "c0dec0dec0dec0dec0dec0dec0dec0dec0de0001",

"date" : "2018-12-18 08:01:52.51 +0000",

"panicString" : "panic(cpu 1 caller 0xfffffff025e1ab14): x86 CPU CATERR detected\nDebugger message: panic\nMemory ID: 0x6\nOS version: 16P2542\nKernel version: Darwin Kernel Version 18.2.0: Mon Nov 12 20:24:14 PST 2018; root:xnu-4903.231.4~3\/RELEASE_ARM64_T8010\nKernelCache UUID: CFF13C89BB4B5456C40AFD66512D8AD8\nKernel UUID: 4BC02A8F-ECD4-37DE-8656-F4FCB742B8C4\niBoot version: iBoot-4513.230.5\nsecure boot?: YES\nx86 EFI Boot State: 0x16\nx86 System State: 0x0\nx86 Power State: 0x0\nx86 Shutdown Cause: 0xec\nx86 Previous Power Transitions: 0x70707060400\nPCIeUp link state: 0x89271611\nPaniclog version: 11\nKernel slide: 0x000000001f600000\nKernel text base: 0xfffffff026604000\nEpoch Time: sec usec\n Boot : 0x5c18a755 0x0003c761\n Sleep : 0x00000000 0x00000000\n Wake : 0x00000000 0x00000000\n Calendar: 0x5c18a95d 0x0009200f\n\nPanicked task 0xffffffe000195680: 2627 pages, 171 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe0004b0f90, backtrace: 0xffffffe0167ab520, tid: 357\n\t\t lr: 0xfffffff026800a08 fp: 0xffffffe0167ab660\n\t\t lr: 0xfffffff0266dd610 fp: 0xffffffe0167ab670\n\t\t lr: 0xfffffff026711ce4 fp: 0xffffffe0167ab9e0\n\t\t lr: 0xfffffff02671205c fp: 0xffffffe0167aba20\n\t\t lr: 0xfffffff026713c94 fp: 0xffffffe0167aba40\n\t\t lr: 0xfffffff025e1ab14 fp: 0xffffffe0167abab0\n\t\t lr: 0xfffffff025e1cf9c fp: 0xffffffe0167abb50\n\t\t lr: 0xfffffff025e1a1d0 fp: 0xffffffe0167abbe0\n\t\t lr: 0xfffffff025dd3ab0 fp: 0xffffffe0167abc10\n\t\t lr: 0xfffffff026b9afa4 fp: 0xffffffe0167abc50\n\t\t lr: 0xfffffff026b9a834 fp: 0xffffffe0167abc90\n\t\t lr: 0xfffffff0266e8614 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x102",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 88416 **\n",

"macOSPanicFlags" : "0x0",

"macOSPanicString" : "CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0x8000000900050654)\r\nCore: 0 \r\n IA32_MC4_STATUS=0xBA00000059000402\r\n IA32_MC4_CTL=0x0\r\n IA32_MC4_MISC=0x0\r\n",

"memoryStatus" : {"compressorSize":0,"compressions":0,"decompressions":0,"busyBufferCount":0,"pageSize":16384,"memoryPressure":false,"memoryPages":{"active":5224,"throttled":0,"fileBacked":9500,"wired":4384,"purgeable":47,"inactive":3080,"free":13422,"speculative":3695}},

"processByPid" : {

(and much more infos…)

Update: same problem without time machine backup drive attached. I also disabled Power Nap.

I Called Apple Support and they sent me a diagnostics tool that I should run. I uploaded the diagnostics file to Apple. Let's see what they will tell me.

iMac Pro 8 core Radeon Pro Vega 64. I have the same problem. I had contact with the support all year. The diagnostic tool ran several times on my system. Several clean installations of 10.13 and now Mojave didn't help. Support advised me to buy an external graphics card. I am incredibly disappointed.

My iMac Pro 10 core has started having Kernel Panics in recent weeks. A few a week. Often when idle. Only peripheral that is involved is Thunderbolt 3 to 2 adaptor for my RME 802 audio interface. Up until recently this set up had very few if any Kernel Panics. I haven't changed anything in my set up either. Diagnostics and Disk utility reveal nothing different. Bit of a mystery.

Thanks. Yeah I'm aware of an issue with the adaptor. But for some reason I've had very few if any Kernel Panics since May of last year when I got the iMac Pro. Nothing has changed in my set up. Only factor I can think of right now is that a third-party plug-in in Logic Pro X is crashing the iMac Pro. That or the size of my Logic Pro X projects, which are quite large at the moment.

Yes having exactly same issues - System - iMacPro (2017) MacOS Mojave V 10.14.2, 3Ghz Intel Xeon W Memory 128GB 2666 MHz DDR4, 10 Cores, Radeon Pro Vega 56 8176 MB - purchased mid 2018, with extended Apple care warranty - set me back $15,000 AU.

Since September 2018, I have had many kernel panics and finder crashes, restarted with the strange colours, no bluetooth, no sound available, colour issues - blues were orange and oranges were blue, reported to apple they gave me fixes (reset, reboot in Recovery do first aid, asked me to update to Mojave which I did all - worked for a few days, crash again, had to reinstall from scratch 3 times so far. Tried to disconnect all drives and anything that was not Apple, still problem persisted. I use computer for a Music Production and audio business so some products and plugins are 3rd party by default so cannot get around that one. Took to Apple certified service centre where they ran diagnostics and replaced GPU. Got it home and within 2 days, bingo - restarted by itself finder phrases, kernel panics........ on and on and on.

Read these forums, filevault was already off and turned off power nap.

Hoping it is power nap, fingers crossed as I load up a half finished client project due mid February.

Hope we can all enjoy our beautiful machines that promise to be a working professionals delight.

My next step is open another ticket and demand a fix, new machine or at least some more answers but I take advice from these forums and stick to my guns. After all, $15,000 AU is a lot of money to spend. I have been a Mac user since Apple, IIe and all models since, back in the 80's and early 90's (I have a museum collection of old machines) and have been contemplating getting a specially build DAW PC instead.

Hope I am not carrying a dead bunny.

Best to all,

Wayne

Yes I am using a Universal Arrow Thunderbolt 3 audio interface. Am testing my iMac Pro 9128GB RAM, 10 Cores) now with audio interface unplugged, running the same project to see if I get the kernel panic, finder crashes and computer restart where I have to completely reinstall OS. At least when I reinstall OS, I don't have to install from back up, everything is as is before the crash. Interestingly, seems to only happen when I run projects that use Hollywood Strings Diamond edition. I get the "cannot find XXX samples" message in Play plugin then the finder crashes, then WW3 starts as the atomic bomb goes off and I take a deep breath, get the Apple support number ready, do a fresh install, try again, and wait. I will update to see if it is the Arrow Audio interface but from reading forums here I am guessing it is a T2 bridge issue.

I hear you. Yes having exactly same issues - System - iMacPro (2017) MacOS Mojave V 10.14.2, 3Ghz Intel Xeon W Memory 128GB 2666 MHz DDR4, 10 Cores, Radeon Pro Vega 56 8176 MB - purchased mid 2018, with extended Apple care warranty - set me back $15,000 AU.

I seem to get the Kernel panic, finder crash and auto reboot when I run a large project using EW Play and Hollywood Strings Diamond ed on Logic Pro. I am also using VEPRO on the same machine for the loading of project. This helps immensely with Audio inside Logic project (my orchestral template is 2,500 midi tracks, basically the full Hollywood Orchestra Diamond Ed. loaded) I have done a fresh reinstall of OS today after crash yesterday.

Have read all forums here and turned off Power nap and disconnected daisy chain EXHDD. I have 2 EXSSD's connected via dedicated Th.3 leads where libraries are stored. I have HWStrings diamond on one and the other HW Orchestra families on the other. Currently testing the largest String multi patches in Play standalone and they seem to be loading fine and load way quicker btw. About to run VEPRO and load the string patches and connect to Logic project again to see if it crashes. Will update.

Yep I have 10 Core 128GB RAM Vega 56 run Audio/Midi and crashes kernel panics every day. Too many times have I reinstalled OS. My case has been escalated to High priority by Apple support and it is being "looked at" again tomorrow by Apple service centre. 3rd time I have taken my $15000 computer for a drive. Another week in the studio back to using the old trusty MacBook Pro with 16GB ram Quadcore to get some work done on client projects. At least it is not a T2 baby and does not crash or have kernel panics. Wish I could install 10 Cores and 128GB RAM into it and I would be a happy camper. I have been shopping around for someone to build me a Pro DAW PC - did I just write that? (I have been a Mac Apple fan boy since Apple IIe back in the late 80's).

Hey I get the Finder Crash and kernel panic, restart thing running big Logic Pro X projects. 10 Core iMac Pro 128B RAM Vega 56. Does not matter if I load project in Logic Pro X or Cubase or using VEPRO to host the samples, Logic Pro X runs fine , big Orchestral template, around 86GB RAM and happens when I am using Play by east west and loading Hollywood Strings Diamond. I have spent the last 5 months trying different scenarios, replicating on my 4yr old MacBook Pro - albeit a smaller size template (which does not crash as it does not have T2 the devil baby) I get the "play cannot find sample XXXX please reinstall ....." and then the finder crashes, lose my hard drive icons cannot save anything, have to reboot, and often, have to reinstall OS as the screen is bright orange and no volume and no bluetooth upon restarting. I have tried so many variables, disconnect all peripherals, et al ad nauseam..... (I am an experienced Mac user from the 80's) and it still does this crash, panic, random restart, dodgy dodgy dodgy - Maybe I should have spent the $15000 on a brand new Hyundai car which may have given me less grief? (N.B. I hate Hyundai cars).