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Andre101010 Author

Level 1

11 points

Popup Virus safari

Hi all,

I have a great problem with safari. I've been searching a lot through this website and others on web, but I haven't found the solution. Sometimes I open a page on safari and regardless the url a new pop up immediately opens. I've attached a screen. I tried different solutions, I've even reset my Mac twice but the problem persists. I've just added Adblock plus but nothing at all. Is it possible block this popup forever? The url is always the same.

Thanks!

MacBook Pro TouchBar and Touch ID, iOS 11.2.2

Posted on Jan 13, 2018 7:00 AM

28 replies

Andre101010 Author

Level 1

11 points

Jan 13, 2018 7:17 AM in response to getangar

Thank you! It works well, the popup try to appear but the adb block it.

Thanks!

getangar

Level 5

4,548 points

Jan 13, 2018 7:21 AM in response to Andre101010

You're welcome 🙂

getangar

Level 5

4,548 points

Jan 14, 2018 3:59 AM in response to Andre101010

Not sure but in case of doubts I would give a try with this: http://malwarebytes.com/

Andre101010 Author

Level 1

11 points

Jan 15, 2018 11:53 AM in response to Eric Root

Hi,

I've tried but it didn't work

Kurt Lang

Level 9

62,322 points

Jan 15, 2018 11:57 AM in response to Andre101010

Did you try using MalwareBytes for Mac, as getangar suggested? The steps you've tried won't help if you've installed adware. That's what the app will find and remove.

Andre101010 Author

Level 1

11 points

Jan 15, 2018 11:58 AM in response to Kurt Lang

Sure, I've removed the adwares and run Malwarebytes, it didn't find anything. I've even reset my Mac.

Andre101010 Author

Level 1

11 points

Jan 15, 2018 12:09 PM in response to Kurt Lang

I erased the partition and reinstalled the system.

I've just tried with points 1 and 2, nothing. I really don't understand how it's possible! 😢

Kurt Lang

Level 9

62,322 points

Jan 15, 2018 12:19 PM in response to Andre101010

If you keep going to the same sites that produce these scams (or redirect you there), you will keep seeing them no matter what you do. It's the site(s) that generate them. Stop going there.