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paulsher1 Author

Level 1

17 points

nike run club app gps not showing map after ios update

Hi,

I have the Nike run club app on my iphone 5s and since updating to iOS11.2.2 on the weekend, my Apple watch Nike run club app is not showing the map of my run. No settings have changed on the phone or watch since the update, and the day before the update it was working correctly. It's as if the GPS link/pairing between the phone and watch is somehow not syncing. I only take the watch on the run and not the phone.

iPhone5s - iOS11.2.2, Apple Watch 3 - WatchOS4.2, Nike run club app 5.11.2

I've done the usual: toggle location services on and off, turn the phone on and off, turn the watch on and off, and check that all location services and tracking are still on.

Thanks.

iPhone 5s, iOS 11.2.2

Posted on Jan 14, 2018 10:59 PM

Top-ranking reply

Jonathan UK

Level 10

163,865 points

Posted on Jan 15, 2018 1:22 AM

Given the steps that you have already tried, I suggest that you consult Nike's support resources and/or contact Nike for assistance with the issue affecting their app:

Nike+ Run Club Support resources: