Question: Q: iphone x & tesla bluetooth issues

This is exactly the same issue I am facing. Tesla also kindly replaced my mic to make doubly sure but that didn’t solve the problem.

I’ve since tried adding additional friends iPhone xs to my car to check if the problem exists on all iPhone xs and can confirm this to be true

After a lot of reading online I began to assume that this is because of electromagnetic interference inside Tesla’s due to the large amount of battery surface area - the only way to confirm this is by testing in other evs and in non evs.

Recently, I have tested this in a Chevy bolt which has the same issue with just the iPhone X and with a non ev car the Volvo suv and the problem exists only with iPhone X

Hope this helps and reduces frustration for people.

Apple needs to fix this issue. First, I just want them to acknowledge the issue.

Tesla has gone over and above with diagnosis and trying to identify where the issue is. Now, someone at Apple should just acknowledge that the most expensive phone they have ever built has some serious design flaws.

As someone who loves Apple I’m honestly disappointed with the level of service and general hand waving that has become a pattern with geniuses at the stores. They were unable to go deep into the issue and refused to acknowledge that the problem is with ALL their iPhone X devices!

For someone like me that’s on the phone a lot and I’m my car a lot this is a completely **** experience.

More debugging on my end and I seem to have found something absurd:

Airpods and iPhone x seem to be the culprit. This is not a Tesla issue since it is happening in many cars.

Try this and let the thread here know if it worked for you:

Place airpods in the boot.

Enter car. Turn off Bluetooth on your iPhone x.

Reconnect to Tesla Bluetooth

Make a couple of calls to see if garbled distortion goes away.

It worked for me this morning but the workaround is quite stupid. Airpods cannot be in the cabin And cannot be connected.

Apple needs to fix this in a software update asap.

Hope this helps.

Ok. Back to the drawing board.

Does turning Bluetooth off and reconnecting help the garbled distortion for anyone?

Essentially, we are getting to the point where the iphonex is the issue. Bluetooth on a $1200 device works worse than all the cheaper options.

The fix that is super annoying but works for me is to turn off Bluetooth before a call, then turn it on and connect to Tesla bluetooth. Make the call. Then repeat Everytime u make a call.

This *****!