You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a new iMac Pro and have installed a macOS update already. With the latest 10.13.3, I get the error as it is calculating the time too download: (602) and it appears that the download isn't taking place. I have a wired network connection and I have also tried wirelessly. No go. Any ideas?
BTW, on the same router, the download works fine on a MacBook!
iMac Pro, macOS High Sierra (10.13.3), null
Yeehahhhhhhh!
I think I found a way around this. There is a special Apple page where you can download the update directly:
https://support.apple.com/kb/DL1952?locale=en_US
It worked!
Looking at 602 errors in Apple knowledge bases, it may be due to 32-bit apps and I am wondering if my external Western Digital disk subsystem apps (I have their USB-C drives for Time Machine backups) or AVG anti virus is causing issues?
It seems my problem is solved.. I've got a SSD drive which has revision MU01 installed. I've got the feeling that this revision doesn't work well with 10.13 at all.. So i've decided to upgrade it to MU02. After that i've reinstalled a full previous version of IOS and did an update to 10.13.3. This time it went ok.. Maybe some-one who has similar problems and uses a SSD drive can use this.. Regards, William
I'll hold off before I do the last update. Im curious as to what configuration iMac Pro both of you have. And if someone post having success with update, please include what configuration iMac pro?
Also, Mark, did you actually try it or this post is worrying you to see what the resolution is?
Just pulled a new iMac Pro out of the box, plugged in two 4k LG UltraFines, a Samsung SSD T5, and clicked Update ... 10.13.3 installed without issue.
I just did the update and had no issue.
That is great, Mark! I'm still stuck ...
Anti-virus programs always cause issues. You should uninstall AVG. AV programs are not needed on your Mac and cause all sorts of problems.
BTW, I sent in a support request to Western Digital. 🙂
Removed WD software (all traces in Libraries) and a bunch of other stuff as as well. Still getting 602 error from App Store update and downloaded dmg update file. Really frustrating.
High Sierra 10.13.3 Update error
