iPhone passcode change required

When connecting to an Exchange server, the administrators can enforce policies on the phone, including required passcode changes. Restore iOS again or erase all content and settings and do NOT restore your backup. Set it up as a new phone. The policies they have pushed down are contained in your backup.

You also need to remove the Security Profile that was installed when you added Outlook. Go to Settings/General and scroll down, looking for Device Management or Profiles. Open the one you find and delete the profile.

Joash, Lawrence's answer is the key to resolving this.

If you backed up your iPhone using iTunes and still have this back up saved, you could try the following to get your contacts back.

In Settings / General / About. Change the name of your iPhone.

Back up your phone using iTunes.

In iTunes on your computer, when you go to settings then select the devices tab, you should see 2 backups.

Listen to any new voicemails and read new texts. You will lose any that were received prior to your backup before you wiped your phone after the next step.

In iTunes, restore your iPhone to its state when Outlook was still installed.

Follow Lawrence's steps to remove your company's device management profile.

Check to see if your contacts are back. If so, back up your phone one more time.

If your contacts are not back, restore your phone to the other backup.

Howard