iwatch 3
I cant listen my calls in iwatch 3 anymore. What happened?
Apple Watch Series 3
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Hi
Keep in mind that the functions that are available on your Apple Watch when it is away from your paired iPhone depend on various factors including:
- Your Apple Watch model:
- The features of your carrier service plan:
- The type of connectivity that is available to your Apple Watch at the time:
About Bluetooth, Wi-Fi, and cellular on your Apple Watch - Apple Support
Features and requirements that apply under various circumstances are detailed here:
How to use your Apple Watch without your iPhone nearby - Apple Support
If your Apple Watch is not performing as expected in respect of phone calls, then the following steps may help (check after each, moving on to the next if necessary):
If you have not yet done so, update your iPhone and Apple Watch (not iwatch) to the latest software, starting with your iPhone:
- Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
- Update your Apple Watch - Apple Support
If you are using a case or other protective accessory on your Apple Watch, then it may help to remove it.
Check the speaker port for any wrapping or debris:
Adjust the call volume during the call:
Unpair your iPhone from a Bluetooth headset, if one is presently paired to it.
Restart (normally) both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first:
- Restart your iPhone, iPad, or iPod touch - Apple Support
- How to restart your Apple Watch - Apple Support
Check this setting:
- Settings > General > Accessibility > Call Audio Routing > select Automatic.
- If the setting is already selected, then it may help to change it, restart your iPhone and set it back to Automatic.
Reset the network settings on your iPhone (you will need to re-establish your Wi-Fi connection afterwards, so have your password ready):
- On your iPhone, go to: Settings > General > Reset > Reset Network Settings.
Unpair and re-pair your Apple Watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
- Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
- If the issue persists, consider instead unpairing and setting it up as a new watch.
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance: