Facebook Messenger Quick Reply from Notification Not Working

Whenever I reply to a Facebook message using the quick reply function from a notification, it never goes through. On the notification itself, it looks like it goes through. However, if I actually look on Facebook or in the app, nothing has actually sent. I have an iPhone 6 running iOS 11.2.5

iPhone 6, iOS 11.2.5

Posted on Jan 27, 2018 8:17 PM

Reply

Similar questions

4 replies

Jan 28, 2018 4:44 PM in response to jeremy_v

Thanks for your response. I didn't attach a screenshot and this does not quite address my question.


The issue is not with receiving notifications or with the app not working/crashing.


The issue is when I get a notification and respond using quick reply (i.e. not actually opening the app but responding directly from the notification). It looks as if it sends no problem but when I actually check Facebook Messenger on the desktop or in the app, no message has actually been sent. It's caused problems because I've gone on thinking that I've responded to a message, when in fact no message has actually been sent.

Jan 29, 2018 1:16 AM in response to berter306

I have pretty much the same problem with Fb Messenger. The only difference is that the messages do get sent but only after I open the app. So, let's at 9 o'clock I quick reply to one or several messages, then at 12 I open Messenger, that's when the messages suddenly get sent. So it seems like I'm a very tardy responder. Very annoying, have tried dozens of suggested solutions, nothing has worked.

Jan 28, 2018 2:40 PM in response to berter306

Hi there, berter306!


Thanks for reaching out to the Apple Support Communities! It looks like based on your screenshot, you are having an issue with notifications not being sent from Facebook Messenger and I am happy to help! I suggest taking a look at this article with steps to follow If an app unexpectedly quits, stops responding, or won’t open . This will give you the best steps to take to troubleshoot issues with Facebook not working properly for you along with the steps to take if you continue to have issues.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook Messenger Quick Reply from Notification Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.