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IOS 11.2.5 battery drain

I updated to IOS 11.2.5 a couple of days ago and the battery drain is immense. It went down 3% writing this!! Does anybody have any ideas on how to fix? I never had any problems with the previous software, only after updating. All settings have remained unchanged so it’s not them. I can use my phone and watch the % drain away within minutes. I have the iPhone 7. Any help would be appreciated

Posted on Jan 28, 2018 12:14 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2018 4:49 PM

Hi Jinxedd,

Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 11.2.5 you're having trouble with your battery draining faster than normal. I know how important it is for your device to stay charged properly, I'd like to help. First I'd recommend reviewing the information here regarding iPhone Battery and Performance

Next, you can use these steps to see how your battery is being consumed as well as Settings you can change to get the most from your battery:

Check battery usage

Go to Settings > Battery.

To see how long each app has been open and running in the background, tap User uploaded file. Under each app, you might see these usage types:

  • Background Activity means that your battery is used while apps run in the background.
  • Audio means that apps play audio while running in the background.
  • No Cell Coverage and Low Signal means that your device is searching for a signal or being used with a low signal.
  • Backup & Restore indicates that your device has been backing up to iCloud or restoring from an iCloud backup.
  • Location and Background Location means that your battery was used when tracking your device.

User uploaded file

Adjust settings to improve battery life

While viewing your battery usage, you might get a suggestion like Enable Auto-Brightness or Adjust Display Brightness. This is because iOS determined that changing these settings could improve your battery life. You can also see the usage times since the last full charge.

Learn more about maximizing the battery performance and lifespan of your iOS device.

User uploaded file

About the battery usage on your iPhone, iPad, and iPod touch



Best Regards.
256 replies

Jan 31, 2018 1:36 AM in response to Ezz

I fixed my issue by disabling iMessage in the settings. Since that I've re-enabled iMessage again and things still work fine. I've logged the energy consumption again and I now notice that my phone goes into sleep mode which it did not do before disabling and re-enabling iMessage.

Jan 31, 2018 2:43 AM in response to Ezz

Interestingly I removed the sim and ran the phone just using WiFi. Used it continuously for over 9 hours and still have 26% battery!

I received a new iPhone 7 back from apple after a repair, this has iOS 11.2.1 still. The sim is installed, I’m tethering and using the apps continuously. 3 hours later, I’m still on 88%. So it is definitely an issue with iOS 11.2.5.

Jan 31, 2018 3:30 AM in response to dianefromliverpool

Hi Diane, I was running an iPhone 6s on the updated iOS 11.2.5 whilst my iPhone 7 was in for repair. The battery was draining fast and losing around 1% per min even when idle.

I received a new iPhone 7 from apple with iOS 11.2.1 installed. I took the sim out of the iPhone 6s and put it in the iPhone 7. I continued to run the iPhone 6s using WiFi only and used all the apps and video etc, battery life is great (15 hours and still on 15%). It would seem that the battery drain is linked to being on a mobile network or in the phone software that related to this.

My iPhone 7 running iOS 11.2.1 is fantastic! I’ve been using it for the last 5 hours on the phone network, apps and even tethering to the iPhone 6s. The battery is still on 78%!


So in my humble opinion, the issue is definitely the new iOS 11.2.5, apple should investigate this as it is a shambles.

Jan 31, 2018 2:10 PM in response to Jinxedd

Ok, just went through this. BTW, its Harvard the town, not Harvard U.


Ignore the advice from Apple below, or as I call it, the iFinger.


What worked was doing a complete reinstall and treating it as a new phone. Do not restore from backup (which I tried and did not work). So back up your photos or anything else you really care about using iTunes, do a clean install to 11.2.5, and treat it as a new phone. That means you have to reinstall your aps one at a time.


Very ugly, but it worked.

Jan 31, 2018 3:17 PM in response to Jinxedd

I have the exact same problem. Anyone who has had an iPhone knows the drill, so no need for Apple to keep telling us how to conserve battery life. The problem is with the updates and Apple knows this, so why are they skirting the issue and pretending we are morons instead of fixing it? I've had an iPhone since the first release, but I've had it. Jobs never would have stood for this. Apple should be ashamed. I'm giving them one more try and then tossing the iPhone in favor of Android. When enough people follow this path, the investors will demand that they stop playing games with us and get back to work.

Feb 1, 2018 3:39 PM in response to Dive1082

Hi Dive 1082, I don't have a SIM card in my phone- had to go another route. So, after changing setting on 6 items, my battery life is actually better than before even🙂...today anyway. I haven't changed any of these setting back one at a time to try to pinpoint the problem. I'll leave that for another day. But here is what I did.

I just had a feeling that something was hung up and constantly running even though it didn't show in the Battery Usage, to drain the battery.


I hope this will help someone else with the issue.

1-Personal Hot Spot- toggled ON/-OFF

2-Messages>iMessage- toggled OFF/On

3-General>Handoff- I turned that OFF

4-Safari> Clear History and Website Data

5-Music>Cellular Data - turned OFF

6-iBooks>Cellular Data- turned OFF


Maybe some of these setting I changed wouldn't make a difference, but right now all I care about is that I can use my phone again, and figures, I ordered a battery pack that got delivered today.

Feb 2, 2018 8:14 AM in response to Dive1082

Cynical or not, I was thinking the same thing. Nothing I have done since this update has fixed the problem. And I’m of the opinion that it’s a devious and greedy way to keep customers buying new products. And they’re not inexpensive products!!

I will not buy another iPad if this problem isn’t fixed. Why would I trust they wouldn’t do this again in a couple of years? My iPad worked perfectly until this. Not a thing wrong and held 100% charge on standby all day. Now it’s dying on standby.

Everybody at Apple acts like they don’t have a clue what’s going on. You get the standard ”battery saving tips” for an answer when you ask for help, and it doesn’t help.


Hint for Apple: if there are this many people complaining about an issue, it needs to be fixed. Not fixing it is a great way to lose customers.

Feb 2, 2018 10:56 AM in response to Jinxedd

I have a 6s and I’ve had it for a year. Before today it worked fine and I never had issues with battery life. Today when I woke up it was 100% and only dropped to 98 after usage before I left for work. When I got to work and sat in my car on it for a few minutes it dropped to 80%. I restarted it and it jumped to 96% but dropped to 90 as I walked in the building. I charged it for an hour and then it stayed on 100 till I went to lunch. I even used it a little. Then at lunch it started dropping again. So I installed the new IOS update and it’s STILL having issues. I’m charging it now but I need to know how to fix this.

IOS 11.2.5 battery drain

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