I updated my aol password on the aol site and now my macbook pro won't recognise the new password to access my aol email account on Mail. I have tried deleting the account and starting again but it won't let me recreate the account
MacBook Pro, Mac OS X (10.6.8)
The answer to this problem is that I had recently opted for AOL's two part sign in which includes AOL sending a verification code much like Apple. It appears this causes a confusion with MacMail as the code is via my mobile - once I had cancelled the two part sign in the problem was solved and my AOL account now works perfectly on my new MacBook Pro
The answer to this problem is that I had recently opted for AOL's two part sign in which includes AOL sending a verification code much like Apple. It appears this causes a confusion with MacMail as the code is via my mobile - once I had cancelled the two part sign in the problem was solved and my AOL account now works perfectly on my new MacBook Pro
What happens when you try to add the account back?
Try Mail/Preferences/Accounts /Account Information. Select an account, then go to Outgoing Mail Server (SMTP). From the drop down menu select Edit SMPT server list. See if the account is listed there. If so, delete the SMTP server for the account. Try to add the Mail account again.
Is it possible there is a special character in the password and the keyboard layout is not selected correctly?
updated password with aol account and macbook pro won't recognise the new password
