I have an iPhone 6s. I continuously get pop ups on my screen (30+ dails) asking me to enter the password for my NON EXISTENT apple ID.
I want to log out of the NON EXISTENT apple ID but obviously I cannot, because it does not exist anymore.
Is there any way to fix this? I have a new apple ID now and I would like to set it up on my iPhone, but this glitch it not allowing me to log out of my old, and non existent apple ID.
HELP!
iPhone 6s
Apple ID's don't get deleted just because you stop using them. If the e-mail address of the ID is still active, use the password links. If not, contact Apple ID Support.
Enter your Apple (iCloud) ID and click Forgot Password.
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Or fill out and submit this form.
Apple ID's don't get deleted just because you stop using them. If the e-mail address of the ID is still active, use the password links. If not, contact Apple ID Support.
Enter your Apple (iCloud) ID and click Forgot Password.
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Or fill out and submit this form.
You would have to call 1800 MY APPLE to verify that the non existent apple ID email address is no longer in use. They will ask you some security questions to verify your identity. Make sure your phone is backed up to your computer because they might have to restore your operating system of your phone at the process. Good Luck.
Let's try this;
1. Go to appleid.apple.com and log in with your current apple ID account.
2. Click on the "manage my Apple ID"
3. Delete the non existent Apple ID email address and type in the legit email address that you are currently using.
4. Soft reset your phone and log out from your account by typing in your current password.
5. If you successfully logged out from your phone, type in your current Apple ID information.
Hope this will help you.
Good Luck 🙂
After screen sharing they were able to guide me through that process! I am so happy right now. PHEW!
Thanks for the advice. The Apple ID website says the Apple ID does not exist. I am trying to sign out of it on my iPhone, but it will not let me until I enter the password for said non existent account. I’m going to call Apple support now.
Thanks ! I am going to call them.
You are welcome. Good luck.
hi,
did you speak to apple support ? what did they do / say as I am having the same problem.
cheers
They have not been able to fix it yet. Honestly, this is ridiculous. I have spoken with 2 people now and they havent been able to help.
How to Log out of iCloud Apple ID that does not exist
