printer missing top half of successive pages

Mac Mini running 10.12.6. Canon MG6150 via USB

Printing out pdfs - page one ok, but next few the top 2 or so inches are not printed?!

Tried without margins option.

Works fine with Windose 10 computer.

Model Name: Mac mini

Model Identifier: Macmini6,2

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MM61.0106.B1F

SMC Version (system): 2.8f0

Posted on Jan 29, 2018 8:42 AM

Top-ranking reply

Eric Root

Level 10

685,257 points

Posted on Jan 29, 2018 3:04 PM

Is this only happening with PDFs? If you use the PDF menu at the bottom left to Save as PDF and then print from Preview, does it print correctly?

If you haven't done so already, try resetting the printing system.

macOS Sierra: Reset the printing system

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3 replies

Top-ranking reply

Eric Root

Level 10

685,257 points

Jan 29, 2018 3:04 PM in response to Lukas Willcocks

Is this only happening with PDFs? If you use the PDF menu at the bottom left to Save as PDF and then print from Preview, does it print correctly?

If you haven't done so already, try resetting the printing system.

macOS Sierra: Reset the printing system

Jan 29, 2018 3:05 PM in response to Eric Root

Thanks, yes it happened on other docs as well - just the first 2in or so of each! Anyhow reset all printers and now connected to the MG6150 via wifi instead of USB and it seems to be OK again.

Cheers

Eric Root

Level 10

685,257 points

Jan 29, 2018 4:15 PM in response to Lukas Willcocks

You are welcome.

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printer missing top half of successive pages