how do I remove Stags,bluekai.com pop up when using ebay

Just started getting this Stags.bluekai.com pop up when trying to use Ebay

Anyone able to suggest a solution?

iMac (21.5-inch, Mid 2014), OS X Mavericks (10.9.5)

Posted on Jan 31, 2018 2:29 AM

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Posted on Feb 12, 2018 6:32 AM

This is actually not a malware or adware issue. This problem is, unfortunately, normal with Mac OS X 10.9.


Recently, 10.9 systems began to have problems verifying certificates for certain sites. The bluekai.com sites, as well as the Oracle site (who owns bluekai.com), are among the affected sites.


I am not clear at this point what the cause of the problem is, but I have been able to confirm this behavior on a freshly-installed, clean 10.9 system.


Unfortunately, there are only two options available to you. One is to upgrade or downgrade your system. Mac OS X 10.10 and higher do not suffer from this problem, and strangely, for whatever reason, Mac OS X 10.8 is also not affected.


The other option is to stop using Safari and switch to Chrome or Firefox.


Note that Avast would only solve this problem because Avast, in essence, performs a man-in-the-middle attack on your system by installing their own root certificate as a means to decrypt and route all encrypted SSL (https) traffic through their software. This essentially short-circuits the ability of the browser to warn you of certificate issues, covering up the issue without fixing it. This also presents a serious security vulnerability, since A) Avast is intercepting all your encrypted network traffic, and B) Avast is preventing you from seeing normal warnings that would show up if, for example, a site's certificate had been revoked due to bad behavior.

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48 replies

May 7, 2018 5:32 AM in response to ACF22710

After a blissful 2 months of Avast preventing the stags.bluekai.com security notice, it's back. I have followed other instructions for elimination, but the instructions just don't line up with my Mac's configuration. As I have High Sierra on a new iMac, and it runs the programs I use the most, I think (hope) I will not have issues with the update.

May 11, 2018 11:55 PM in response to dirk48

HI, I had gotten rid of bluekai using Avast but now it is back.

If I go in Terminal and perform your PING procedure I get an apparently endless series of PING sequences that looks like this, what do you recommend?

64 bytes from 104.123.24.239: icmp_seq=0 ttl=54 time=2.656 ms

64 bytes from 104.123.24.239: icmp_seq=1 ttl=54 time=2.984 ms

64 bytes from 104.123.24.239: icmp_seq=2 ttl=54 time=3.343 ms

64 bytes from 104.123.24.239: icmp_seq=3 ttl=54 time=3.433 ms

64 bytes from 104.123.24.239: icmp_seq=4 ttl=54 time=3.289 ms

64 bytes from 104.123.24.239: icmp_seq=5 ttl=54 time=3.851 ms

64 bytes from 104.123.24.239: icmp_seq=6 ttl=54 time=3.242 ms

64 bytes from 104.123.24.239: icmp_seq=7 ttl=54 time=2.745 ms

64 bytes from 104.123.24.239: icmp_seq=8 ttl=54 time=3.423 ms

64 bytes from 104.123.24.239: icmp_seq=9 ttl=54 time=3.341 ms

64 bytes from 104.123.24.239: icmp_seq=10 ttl=54 time=3.185 ms

64 bytes from 104.123.24.239: icmp_seq=11 ttl=54 time=2.487 ms

64 bytes from 104.123.24.239: icmp_seq=12 ttl=54 time=3.326 ms

64 bytes from 104.123.24.239: icmp_seq=13 ttl=54 time=3.359 ms

64 bytes from 104.123.24.239: icmp_seq=14 ttl=54 time=3.313 ms

64 bytes from 104.123.24.239: icmp_seq=15 ttl=54 time=3.145 ms

64 bytes from 104.123.24.239: icmp_seq=16 ttl=54 time=3.044 ms

64 bytes from 104.123.24.239: icmp_seq=17 ttl=54 time=3.154 ms

64 bytes from 104.123.24.239: icmp_seq=18 ttl=54 time=3.039 ms

64 bytes from 104.123.24.239: icmp_seq=19 ttl=54 time=2.493 ms

64 bytes from 104.123.24.239: icmp_seq=20 ttl=54 time=2.361 ms

64 bytes from 104.123.24.239: icmp_seq=21 ttl=54 time=2.198 ms

64 bytes from 104.123.24.239: icmp_seq=22 ttl=54 time=2.465 ms

64 bytes from 104.123.24.239: icmp_seq=23 ttl=54 time=3.063 ms

64 bytes from 104.123.24.239: icmp_seq=24 ttl=54 time=3.009 ms

64 bytes from 104.123.24.239: icmp_seq=25 ttl=54 time=3.009 ms

64 bytes from 104.123.24.239: icmp_seq=26 ttl=54 time=2.274 ms

64 bytes from 104.123.24.239: icmp_seq=27 ttl=54 time=3.240 ms

64 bytes from 104.123.24.239: icmp_seq=28 ttl=54 time=3.115 ms

64 bytes from 104.123.24.239: icmp_seq=29 ttl=54 time=3.095 ms

64 bytes from 104.123.24.239: icmp_seq=30 ttl=54 time=3.941 ms

64 bytes from 104.123.24.239: icmp_seq=31 ttl=54 time=2.332 ms

64 bytes from 104.123.24.239: icmp_seq=32 ttl=54 time=3.302 ms

64 bytes from 104.123.24.239: icmp_seq=33 ttl=54 time=2.984 ms

64 bytes from 104.123.24.239: icmp_seq=34 ttl=54 time=2.318 ms

64 bytes from 104.123.24.239: icmp_seq=35 ttl=54 time=2.556 ms

64 bytes from 104.123.24.239: icmp_seq=36 ttl=54 time=2.123 ms

64 bytes from 104.123.24.239: icmp_seq=37 ttl=54 time=3.192 ms

64 bytes from 104.123.24.239: icmp_seq=38 ttl=54 time=2.896 ms

64 bytes from 104.123.24.239: icmp_seq=39 ttl=54 time=3.000 ms

64 bytes from 104.123.24.239: icmp_seq=40 ttl=54 time=3.210 ms

64 bytes from 104.123.24.239: icmp_seq=41 ttl=54 time=3.125 ms

64 bytes from 104.123.24.239: icmp_seq=42 ttl=54 time=2.228 ms

64 bytes from 104.123.24.239: icmp_seq=43 ttl=54 time=3.187 ms

64 bytes from 104.123.24.239: icmp_seq=44 ttl=54 time=3.171 ms

64 bytes from 104.123.24.239: icmp_seq=45 ttl=54 time=2.823 ms

64 bytes from 104.123.24.239: icmp_seq=46 ttl=54 time=2.295 ms

64 bytes from 104.123.24.239: icmp_seq=47 ttl=54 time=2.339 ms

64 bytes from 104.123.24.239: icmp_seq=48 ttl=54 time=2.700 ms

64 bytes from 104.123.24.239: icmp_seq=49 ttl=54 time=3.161 ms

64 bytes from 104.123.24.239: icmp_seq=50 ttl=54 time=2.951 ms

64 bytes from 104.123.24.239: icmp_seq=51 ttl=54 time=3.079 ms

64 bytes from 104.123.24.239: icmp_seq=52 ttl=54 time=2.972 ms

64 bytes from 104.123.24.239: icmp_seq=53 ttl=54 time=3.231 ms

64 bytes from 104.123.24.239: icmp_seq=54 ttl=54 time=3.407 ms

64 bytes from 104.123.24.239: icmp_seq=55 ttl=54 time=2.921 ms

64 bytes from 104.123.24.239: icmp_seq=56 ttl=54 time=2.501 ms

64 bytes from 104.123.24.239: icmp_seq=57 ttl=54 time=3.116 ms

64 bytes from 104.123.24.239: icmp_seq=58 ttl=54 time=2.464 ms

64 bytes from 104.123.24.239: icmp_seq=59 ttl=54 time=3.001 ms

64 bytes from 104.123.24.239: icmp_seq=60 ttl=54 time=3.021 ms

64 bytes from 104.123.24.239: icmp_seq=61 ttl=54 time=2.509 ms

64 bytes from 104.123.24.239: icmp_seq=62 ttl=54 time=2.610 ms

64 bytes from 104.123.24.239: icmp_seq=63 ttl=54 time=3.004 ms

64 bytes from 104.123.24.239: icmp_seq=64 ttl=54 time=3.061 ms

64 bytes from 104.123.24.239: icmp_seq=65 ttl=54 time=2.772 ms

64 bytes from 104.123.24.239: icmp_seq=66 ttl=54 time=2.431 ms

May 31, 2018 10:29 AM in response to thomas_r.

This is very interesting. I am having the issue on my my mac. I have mavericks 10.9. I do not want to upgrade because my mac only has 8 gb of ram and only a 1.4ghz i5. I switched to firebox because it still receives updates for my system but I am having the blukai pop up in Firefox as well. It seems to happen at random on any website I go to.

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how do I remove Stags,bluekai.com pop up when using ebay

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