iTunes 12.7.3.46 crashing on Windows 10

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:

• Remove any SD card that might be in a card reader.
• Exit the BTTray.exe Bluetooth utility if installed.
• Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
• Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
• Try disconnecting your computer from the Internet before running iTunes.
• Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
• Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
• Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
• See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
• Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Note that iTunes 12.6.3.6 is the minimum version required for devices running iOS 11.

tt2

Is your internet connection going through a proxy browser? That seems to cause issues from time to time.

If a full tear down and rebuild of this version hasn't fixed things, then yes, go back to the last one that worked correctly and decline updates until the next release.

tt2

You can find every version of iTunes 12 here. All versions of iTunes 12.7.x released so far use the same library structure so you can switch between them and still use the most recent version of your library database. iTunes 12.6.3.6 is the minimum version that supports iOS 11.

tt2

Judging from other posts you might find that if you start iTunes while your network is offline then it doesn't crash, but that isn't a great workaround. As noted earlier:

You can find every version of iTunes 12 here. All versions of iTunes 12.7.x released so far use the same library structure so you can switch between them and still use the most recent version of your library database. iTunes 12.6.3.6 is the minimum version that supports iOS 11.

That also goes for iPhone 8 and X. I'd probably go for 12.7.1.14 as the 12.7.2.x versions have issues writing to CD.

tt2

I uninstalled everything Apple on my Windows 10 machine and reinstalled it and STILL it is just sitting there frozen and I can't do anything with it. When I force close it going through task manager it reopens... ON ITS OWN!!! What in the world is that about??? No other program opens on its own, especially after I have completely shut it off. It's been this way forever now and I just chalked it up to lazy developers at Apple who don't know how to code. Same with this frozen itunes most recent update and fresh install. Still frozen and I can't do anything with it.

When I open task manager, it shows that there are 7 (that's right 7!!!) instances of itunes open! When I click on the tree I see MobileDeviceHelper, itunes, distnoted (32-bit), console window host TWICE!) What in the world are all these instances open for and why is it frozen? This only happened after the recent update. Again, I have uninstalled everything Apple and reinstalled with a clean, fresh install and it is still frozen and I can't do anything with it.

Nope. Didn't work. None of it. I did mention newest update killed this program right? It was working before iTunes updated itself a few days ago. I just opened it now as I didn't need to use it until now and... nothing.

Any other "fixes" that don't entail disabling everything on my laptop like above?

I will say this. When I left click and drag upwards on the exe in the task bar and get that menu, I click on "Go to iTunes store" and it loaded the store just fine and navigated it just fine when I clicked on Library it froze again.

Thanks, Nichita. That's what I guess I'll have to do to finally get this thing to work. Wish I could install iTunes 10, I hate iTunes 12 just as much as iOS 11. Nothing but buggy, frustrating updates and no end in sight.

That FINALLY got iTunes working again! I installed an older version of iTunes from back in 2016! Still iTunes 12, but at least I can access my content again. Had to delete the previous ituneslibrary.lit file but it appears to be working like it did before I installed the recent update from last month.

Hello

For me, rolling back to a earlier version worked just fine for my iphone 7 plus, it was not crashing then. But now, as I have updated my phone to iphone x, It says, I have to update itunes to latest verion, otherwise it will not detect my iphone x. So, i had to update and reached the same place I have started from.

Latest itunes again crashing in my Win 10 Machine...... any advice would be higly appreciated...

itunes 12.7.3.46 has creashed. a minidump file has been created in the following location:

C;\Users\RANA\Desktop\Itunes Crash Logs\iTunes 12.7.3.46 (2018-03-07 20.14.11).dmp

similar to the error you will find if you scroll up at the top

Any error messages? Have you run through the suggestions above?

tt2

See my post above.

tt2