My apps unable to access microphone

Question

Mommy2000 Author

Level 1

4 points

My apps unable to access microphone

Facebook, Messenger and Google Duo

I have an iPhone 6s iOS updated to currently.

Tried deleting apps and re-downloading.

Go through setting on each individual app microphone doesn’t even appear there. And settings straight to microphone and say no apps asked for access.

Posted on Jan 31, 2018 6:22 PM

Reply

Answer 1

Teddy_B

Community Specialist

Feb 1, 2018 9:49 AM in response to Mommy2000

Hello Mommy2000,

Thank you for using Apple Support Communities!

I understand from your post that none of your apps can access your microphone on your iPhone 6S. What you are describing sounds like restrictions may be turned on. The following article has information on how you can use restrictions. If the microphone has been restricted that could be why none of your apps have access to it.

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support

Best Regards.

Reply

Answer 2

Teddy_B

Community Specialist

Feb 1, 2018 9:49 AM in response to Mommy2000

Hello Mommy2000,

Thank you for using Apple Support Communities!

I understand from your post that none of your apps can access your microphone on your iPhone 6S. What you are describing sounds like restrictions may be turned on. The following article has information on how you can use restrictions. If the microphone has been restricted that could be why none of your apps have access to it.

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support

Best Regards.

Reply