AirPods won’t Reset

When attempting reset, no amber light flashes, only white.




[Re-Titled by Moderator]

Posted on Feb 1, 2018 4:07 PM

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Posted on Jun 6, 2018 2:45 PM

Lay answer here so you have proberbly already solved it, but I’m here to help people that come here later.

I had the EXACT same problem, but I solved it by letting the case die then charge it back up. This made it so the left one could be detected witch made me able to reset the case!

285 replies

Sep 14, 2021 12:59 PM in response to klutzyduck

Mine stopped working yesterday. I've had this pair since February, I had another pair of airpods, but it wouldn't play anything in one airpod, even though it played the connecting chime. Now this pair has one airpod which isn't even being recognized by my iPhone and when I try to reset them, they start flashing amber uncontrollably. They charge and the case recognizes them.

Jan 2, 2022 2:08 PM in response to klutzyduck

I got a replacement Airpod (left) as directed by an apple representative. When I received my AirPod I attempted to reset and pair them to my phone again, the amber light flashes automatically if they are inside the case. If I hold the reset button nothing happens, the amber light just continues to flash. If I double tap the button the white light flashes for a brief second and returns to amber. The connect interface pops up on my iPhone and when I press connect only the replacement AirPods connects. I called customer service who walked me through this process again with the end result being the same. The customer service rep scheduled an appointment for me on Jan 7th, 2022. Today is January 2nd, 2022. I have to go 5 days without my purchased AirPods and it’s extremely frustrating considering I use them for work. UNACCEPTABLE APPLE

Jun 2, 2022 10:53 PM in response to MedinaVagusa

Omg i’m having the same exact problem and it is so annoying. My friend bought me these gen2 airpods from walmart and when they arrived they worked perfectly for about 10 hours, but then my left one died, so i charged it and once i let it charge it stopped working so then i reset the airpods and that still didn’t work and now i can’t reset them or connect them to my phone. Waste of a $100. One big scam

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AirPods won’t Reset

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