AirPods won’t Reset

When attempting reset, no amber light flashes, only white.




[Re-Titled by Moderator]

Posted on Feb 1, 2018 4:07 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2018 2:36 PM

Yes. This is what did it for me. Mine are old. I had trouble with the right one not charging. Eventually it wouldn’t trigger the case either. I knew I had to get that amber flash for the reset but could not get it. Only white. The order of operations is important.

1. Not be in pIring mode, must be forgotten in Bluetooth settings

2. Both in case lid closed

3. CASE UNPLUGGED

4. Plug in case

5. Open lid

6. Hold button ~15 sec until amber flash, release

Should be flashing white now.

7. Close lid

8. Open lid and pair.


And BOOM. I have my right one back!!

285 replies

Jul 12, 2020 10:42 AM in response to Zomp

Cleaning the case and/or pod connectors does not help. I have tried this so many times, I have lost count. I wouldn’t know about the charge because I cannot pair them with anything. Obviously, that is my original problem. Thanks for trying to help but this solution is not working for me. I would appreciate if someone could provide new solutions.

Aug 24, 2020 3:38 PM in response to klutzyduck

I have the AirPod pros and think they are the worst things I have ever purchased. Only had them since end of May and endless problems - had the charging case chAnged but now it’s the other ear pod that doesn’t work and when I forget the device as the reset doesn’t work, the device doesn’t find them. You can’t just pop them in your ears and just go - no you have to fiddle about for ages to get them to work - extremely frustrating. Looks line yet more calls to support sbd a trip to an Apple store. Not what I would expect for the price of these. Very disappointed.

Nov 5, 2020 9:51 AM in response to klutzyduck

I'm having a similar problem. My right airpod pro won't connect. I've reset my network settings, tried on 2 phones, turned bt on and off, forgot the airpods, restarted the phones, tried charging the airpods, and lastly tried to reset the airpods, but when I hold the button, the white light flashes slowly for about 10 seconds and stops. I've cleaned the contacts on the case and earpieces, but I can't get them to reset. I'd appreciate any help.

Dec 25, 2020 8:30 PM in response to klutzyduck

Same issue and the same no solution from Apple! Hours on the phone and literally 2 sets of replacement AirPods Pro's! Unbelievable! I went out and purchased an under $30 pair on Amazon to have something to use while I tried to fix the AirPod Pro's! Literally connected within 10 seconds of taking out of the box! What's wrong with this picture? Pricy Airpods Prop's can't be setup and or used with no support from Apple and earbuds a fraction of the cost work right out of the box! Steve Jobs is rolling in his grave!!!!!

Jan 15, 2021 9:59 AM in response to mkangrga

This is the EXACT scenario I'm in! When I put the airpod it, the light will flash green, but only one will show up if I connect to my phone. I tried cleaning out debris both inside the case and on the airpod, but that didn't seem to be the issue, as the case clearly knows it's there, it just refuses to charge it. How exactly did you fix this? I'm at a loss.

Feb 27, 2021 2:01 AM in response to klutzyduck

Hey guys, im pretty new to this so I dont really know where to/ how to reply properly, so ill just do it here. So basically just now I left my phone in one room, while the right airpod was with me(the left one was still near the phone), seems like i got out of range of the phone I think, and the right airpod just stopped working. Left one works fine, but whatever I do the right one doesnt seem to want to work. They were both charged, any tips?

Jul 11, 2021 8:35 AM in response to klutzyduck

Wife's right AirPod (2nd gen) was chewed up by a dog. I bought a right AirPod on eBay. When I put it in the case and pair it with the iPhone, it will pair but only the left AirPods works. Even when I pull or insert the right AirPod out of case the light doesn't even flash. I have tried 2 cases and tried pairing with 2 iPhones and the right doesn't work. I'll stick my own right AirPod in either case and the light will flash. I think it may be a bad AirPod I bought. I also do not get an amber light

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AirPods won’t Reset

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