Apple support scams

Hi Iowa Fossil,

Sorry to hear your story, these fraudulent companies are making millions by catching people unaware of their methods.

If you have the time, there are lots of YouTube videos...

Once you have responded, and given the some sort of payment, they will happily sell your details to other scammers.

If your phone, or phone service allows it, block the (likely bogus, spoofed) number that they used. Get scam caller protection from your supplier to screen all incoming calls to reduce the likelihood of them ever getting through again.

You say that you left them have access to your computer. They could have done all sort of "bad" things to your computer.

Do you have a backup of your machine from before you let them have access to your machine? You should restore your machine from a back from before you let them have access to the machine.

No...

You should copy your data to another drive. Do not copy apps. They may have been hacked.

do an internet recovery.

option + command + r should work. power off. hold down option + command + r key. power on. wait to see icon.

erase the drive. [ others: how do we erase the hidden partitions and restore them? ]

Reinstall macos.

reload all app.

reload data.

....................

R

Iowa Fossil 2 wrote:

Is there any way to know if these people are legit?

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

No, any such phone call, popup message, email, letter, smoke signal, morse code message, etc will always, always, always be scam. Did I mention they are all scams?

You sure did, stedman1, and this is a +1 to your thoughts. ps. You forgot delivery by stage coach.

You aren't an old fool. People get caught every day. If it wasn't a touch racist I would say the Indian accent gives it away, especially if you are in the UK.

Hope you didn't get caught.