I can’t rember my Apple PIN number.

I am logged into my phone but can’t acess to enter PIN number to update software

Posted on Feb 3, 2018 4:20 AM

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It’s asking me for my old pin number to update the software not my current phone number I’m confused and I don’t remember the old pin number I cannot update my software I’m trying to update my software but it’s asking me to enter my old pin number which I cannot remember it will not except my new pin number which unlocks everything in my phone I’m confused about this situation I need to update my software
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1 reply

MrBill3

Level 10

104,518 points

Feb 3, 2018 4:35 AM in response to samdonadio

sandonadio,

See this:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Good luck.

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I can’t rember my Apple PIN number.

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