how do I remove stags.bluekai from safari
iMac, iOS 10.3
Many users with macOS Mavericks 10.9.5 installed on their Mac are experiencing this problem.
Upgrading macOS to macOS High Sierra 10.13 may help.
8GB RAM installed will work.
https://support.apple.com/kb/SP765?locale=en_US
For checking the compatibility of applications already installed on your Mac: https://roaringapps.com
Backup your Mac before installing the upgrade.
I have been tracking this question across every thread I can find on the Apple support forums and have yet to find a clear answer. I understand from web research that BlueKai is a web tracking software from Oracle and some of the threads suggest that a recent change of advertising relationship between eBay and Bluekai left the Bluekai tracking scripts unverified (which makes sense, the problem started on my MacBook Air within minutes of visiting an eBay listing)... but nothing explains how to remove an invisible, persistent tracking script. One thread that I can no longer find mentioned using AVAST and then uninstalling it, but why would it take an anti-virus software to remove a tracking script? I'm running Safari 9.1.3 and like others who failed to upgrade to a higher OS in time find themselves stuck with having to leap to HighSierra -- which needs more RAM than I have, or live with what appears to be an unsupported browser. Regardless, it seems that there should be a simple fix that Apple could send out as an update to the Safari 9.1.3 code. Any expert help on this tread would be appreciated!
This is actually not a malware or adware issue. This problem is, unfortunately, normal with Mac OS X 10.9.
Recently, 10.9 systems began to have problems verifying certificates for certain sites. The bluekai.com sites, as well as the Oracle site (who owns bluekai.com), are among the affected sites.
I am not clear at this point what the cause of the problem is, but I have been able to confirm this behavior on a freshly-installed, clean 10.9 system.
Unfortunately, there are only two options available to you. One is to upgrade or downgrade your system. Mac OS X 10.10 and higher do not suffer from this problem, and strangely, for whatever reason, Mac OS X 10.8 is also not affected.
The other option is to stop using Safari and switch to Chrome or Firefox.
Note that Avast would only solve this problem because Avast, in essence, performs a man-in-the-middle attack on your system by installing their own root certificate as a means to decrypt and route all encrypted SSL (https) traffic through their software. This essentially short-circuits the ability of the browser to warn you of certificate issues, covering up the issue without fixing it. This also presents a serious security vulnerability, since A) Avast is intercepting all your encrypted network traffic, and B) Avast is preventing you from seeing normal warnings that would show up if, for example, a site's certificate had been revoked due to bad behavior.
I, too, am running 10.9.5, and bothered by bluekai crap.
Whenever the popup appears, I hit Cancel. The popup will continue to reappear regularly. What is the potential problem in hitting Continue? If it just an ad tracking software, how is it more annoying than all the other ad tracking software?
Fred_54 wrote:
After following the steps outlined in the 2-spyware.com website, the problem is not solved.
That's because:
1) The problem isn't due to spyware. See my previous post above.
2) 2-spyware[dot]com is a scam site designed to promote a scam product, using search engine manipulation tricks
I assumed that 2-spyware was not a site to be trusted. I just tried the instructions as described in their website. I did not click on anything nor did I download any of their recommendations.
I am also not downloading Avast, due to your comments. For now, I will ignore the popups, since it only affects a few sites (eBay, Politico). My next step would be to upgrade from 10.9 to 10.10.
Fred_54 wrote:
I assumed that 2-spyware was not a site to be trusted. I just tried the instructions as described in their website.
The problem with that is that the instructions posted on these kinds of scam websites are often bogus. They're often very general - sometimes even unchanged except for the name of the "threat" across a large number of pages on the site. The "threat" in question usually can't be removed, either in part or in entirety, by the instructions, and may not even be due to something installed on your computer anyway, as in this case.
So, as I understand the problem, bluekai is not anything that is actually downloaded to my computer; therefore, it is not something that I can delete from my computer.
If the problem is that Safari is attempting to verify the certificate of bluekai website, and cannot, then I would think the solution would be for me to tell Safari to not even attempt the verification. In effect, block all contact with the bluekai website. This is similar to blocking a phone number from a telemarketer--no contact from the telemarketer to my phone.
Or, am I being too simplistic?
A well deserved complement for you from Allan 299.
macOS version installed on your Mac? Please let us know.
OS X 10.9.5 (13F1911)
See if this helps. Please use the manual instructions. Do not download anything.
How to Remove Ads On Mac - Virus Removal
https://www.2-spyware.com/remove-tags-bluekai-com-virus.html#h-mac-os-x
The only 2 things I have read that work, are to upgrade to 10.13 or use Avast. I would immediately uninstall Avast after clearing the problem.
Potentially, you could end up seeing more ads.
I hit Continue, then go to Safari Preferences > Privacy > Cookies > Details..., then delete the bluekai.com cookie.
So far, so good.
bluekai
