bluekai

how do I remove stags.bluekai from safari

iMac, iOS 10.3

Posted on Feb 3, 2018 9:08 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2018 6:39 AM

This is actually not a malware or adware issue. This problem is, unfortunately, normal with Mac OS X 10.9.


Recently, 10.9 systems began to have problems verifying certificates for certain sites. The bluekai.com sites, as well as the Oracle site (who owns bluekai.com), are among the affected sites.


I am not clear at this point what the cause of the problem is, but I have been able to confirm this behavior on a freshly-installed, clean 10.9 system.


Unfortunately, there are only two options available to you. One is to upgrade or downgrade your system. Mac OS X 10.10 and higher do not suffer from this problem, and strangely, for whatever reason, Mac OS X 10.8 is also not affected.


The other option is to stop using Safari and switch to Chrome or Firefox.


Note that Avast would only solve this problem because Avast, in essence, performs a man-in-the-middle attack on your system by installing their own root certificate as a means to decrypt and route all encrypted SSL (https) traffic through their software. This essentially short-circuits the ability of the browser to warn you of certificate issues, covering up the issue without fixing it. This also presents a serious security vulnerability, since A) Avast is intercepting all your encrypted network traffic, and B) Avast is preventing you from seeing normal warnings that would show up if, for example, a site's certificate had been revoked due to bad behavior.

17 replies

Mar 7, 2018 12:03 PM in response to Fred_54

Fred_54 wrote:


I assumed that 2-spyware was not a site to be trusted. I just tried the instructions as described in their website.


The problem with that is that the instructions posted on these kinds of scam websites are often bogus. They're often very general - sometimes even unchanged except for the name of the "threat" across a large number of pages on the site. The "threat" in question usually can't be removed, either in part or in entirety, by the instructions, and may not even be due to something installed on your computer anyway, as in this case.

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