Tags Missing - Google Drive File Stream

Question

Tags Missing - Google Drive File Stream

Hello,

I have recently installed Google Drive File stream (version 25.157.172.2329). I am using the MacOS High Sierra (10.13.3)

The google drive file stream creates a Google Drive (Under Devices)
There are folders under them.
I have selectively made some file/folders offline and i have tagged the files (Orange/Red etc)
These files are not appearing in the Tag since the past 2-3 days
All other files under the tag (except for Google Drive can be seen)

I have tried restarting the PC and also installed the latest patch of MacOS High Sierra.

I am heavily reliant on Google drive to sync my files and i have categorized all the files under the tags for quick access.

Any help will be greatly appreciated.

Thanks

MacBook Pro with Retina display, macOS High Sierra (10.13.3)

Posted on Feb 3, 2018 7:44 PM

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Answer 1

Feb 3, 2018 10:13 PM in response to aliasgarfromshahalam

aliasgarfromshahalam wrote:

Could it be that the High Sierra update may have triggered this problem ?

Yes. That's possible. Drive Steam may need updated for the latest version of High Sierra.

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Answer 2

Feb 7, 2018 8:44 PM in response to aliasgarfromshahalam

I have been unable to install GDFS on computers that have already updated to 10.13.3 - clicking the Allow button does not work. This is version 25.257.182.1616, the installer has a creation date of 30 Jan 18. I haven't been able to locate a more recent version...

The Mac I successfully tested it on was running 10.13.1. I later updated it to 10.13.3, which seems to be working, although there may be some issues I haven't tested for, like the tags problem.

Yes I think its a matter of waiting for Google to update their app. Given that the old Google App drive stops working in 3 months, I hope they get their act together!

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Answer 3

Feb 8, 2018 8:46 PM in response to Chris Bracey

Thanks Chris for the response.

Some of the tags have miraculously come back 🙂

As a workaround, what i did was created an Alias and created the tags on the Alias. That worked well for me. But now it seems all the tags i created on the My-Drive folders are also back.

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Answer 4

Feb 3, 2018 8:12 PM in response to aliasgarfromshahalam

You really need to ask Google support.

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Answer 5

VikingOSX

Level 10

123,476 points

Feb 3, 2018 8:13 PM in response to aliasgarfromshahalam

The Finder is the last word on file tags. Google drive is not the Finder, and may not be entirely compatible yet with High Sierra.

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Answer 6

Feb 3, 2018 9:21 PM in response to VikingOSX

Thanks for your reply.

The funny part is that when i first switch to Google Drive File stream it worked (until 2-3 days back). I have been using File Stream for the past 2 weeks or so and didn't have t his problem.

Could it be that the High Sierra update may have triggered this problem ?

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Answer 7

Feb 7, 2018 8:47 PM in response to CountryGirl56

as of 8 Feb, Google's online support have not even recognised the possibility there are issues for customers running 10.13.3...

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Tags Missing - Google Drive File Stream

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