Iphone breaks just after warranty expired - Warranty denied - Very frustrating!

Many devices do last far more than a year. We get posters on here still using iPhone 3 and 3GS models. Some, however, do not. That’s the nature of any mass produced human product. World wide Apple sold something like 77 million iPhones in just the last business quarter. Some of those will have had issues right out the box. Some will fail in a week, or a month or a year and a day. The vast majority do not, but if even as many as 0.1% fail shorty after one year of use, that’s 77,000 iPhones from just 3 month’s sales. Even a very small failure rate for a device sold in the hundreds of millions of units mean a still sizable number are going to fail, and at any random given time.

But no manufacturer of any mass mass produced item can guarantee that every single unit, or any specific unit, will not fail within warranty, or very shortly out of it. Modern mass produced consumer electronic devices are some of the most reliable devices ever manufactured. But they are not infallible.

There is nothing about any of this that indicates Apple quality has changed over the years. They just are making and selling more devices than ever. I’m sorry yours failed, but your experience of One tells nothing about how likely anyone else’s is to fail, nor about Apple product quality in general.

Out of warranty is out of warranty. How long a grace period is a company supposed to give you once your warranty expires? A week, a month, a year?

The reason companies give limited warranties with precise terms is exactly so that people cannot demand special treatment, or complain that someone else got special treatment and they did not. If they don’t stick to the terms of the warranty, what’s the point of even having written terms?

PatrickPOI wrote:

I agree to the warranty terms.

I do not agree that a 800 dólar device works only for 1 year.

Any serious customer caring company would exchange those devices for free in order to not loose bad evaluations.

We already see Apples products loosing quality.

After this treatment I will do my part to advice other customers in all available social media in order to keep quality up and revenue customer caring companies.

Buy an Iphone if you are ready to spent its inicial price plus an yearly exchange fee. (:

Good luck with that. I don't believe there are any differences among most major mobile device makers. At least with Apple there's a chance to bring it in person, while other manufacturers require mail-in service. Apple has also been known to simply hand over a new/refurb device as a replacement rather than require the customer to wait around for the repair.

If this was your concern, Apple had an extended warranty program. There are also independent service plans that you could have purchased.

Railing on Apple for acting like a normal business would seem to be counterproductive. It's not as if there's a kill switch to brick your phone soon after the warranty expires.

Those are the exact terms under which you purchased the phone. The "repair replacement" cost is actually quite generous compared to other companies that would say tough luck and buy another one at full retail.

Sure there's the occasional company that will give you a courtesy repair when the warranty has barely expired, but that's not an obligation.

Hi

New iPhone for a reduced price that,s the best you can get,

Cheers

Brian 🇬-1F1E7;