FaceTime Goes Into Background Automatically

Question

FaceTime Goes Into Background Automatically

I’ve been dealing with this issue for months now where I’m on a FaceTime call and it would automatically go in the background even though I didn’t press the home button automatically. Then it would be a hassle to get the call back on the main screen even after multiple attempts to press the green “resume call Bar” at the top of the screen. This has made my most used feature very very problematic to deal with.

Anyone else facing the same issue?

Posted on Feb 5, 2018 8:40 AM

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Answer 1

Mar 14, 2018 6:59 PM in response to abhishekfromfremont

Restart fixes it temporarily

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Answer 2

Mar 14, 2018 6:59 PM in response to Joseph_S.

Same here! So frustrating

Happens almost every other day. You want me to restart every time. Thats so stupid

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Answer 3

Joseph_S.

Community Specialist

Feb 6, 2018 2:29 PM in response to emmanuelfrommarietta

Hello Emmanuel,

Thank you for using Apple Support Communities!

I understand from your post that when you are on a FaceTime call the FaceTime app is going to the background and when you tap the green bar at the top of the page, it does not return to the forefront. I recommend force quitting all the apps that are running and then restarting your iPhone.

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support

Make a call using FaceTime and let us know how it goes.

Best Regards.

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FaceTime Goes Into Background Automatically

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