ZXC keys randomly stops working on my Macbook Pro Retina

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ZXC keys randomly stops working on my Macbook Pro Retina

Hi,

I have a macbook pro retina (mid 2012) and have had this problem for about a year. The keys Z, X, and C randomly stops working and comes back working after a few seconds. I've not spilled anything ever on my laptop and it's very strange that just those three keys randomly shuts down whenever. Very annoying since I write on this laptop and those keys are very frequently used. I have also reinstalled the MacOS since it begun happening but that did not change much.

Any clues on what to do?

Best regards,

Jack

Posted on Feb 6, 2018 3:38 AM

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Answer 1

dwb

Level 7

33,244 points

Feb 6, 2018 4:15 AM in response to jackfromeskilstuna

Unlikely the problem is software related and I'd think if it were because you spilled something that it wouldn't be intermittent as you describe. If it were 1 key I'd think that maybe you had a crumb or other object under the key which sometimes moved to interrupt but not 3 keys. So I'm thinking there's either a mechanical issue on that side of the keyboard or a loose cable. In either case, a trip to an Apple store or authorized repair center is probably your next step.

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ZXC keys randomly stops working on my Macbook Pro Retina

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