Green screen for video itunes

I recently purchased a few videos from iTunes and they are playing as a green screen. How do I fix this? This didn't start until the latest patch.

Posted on Feb 6, 2018 10:20 AM

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1 reply

CarlAVII

Community Specialist

Feb 7, 2018 1:29 PM in response to sierra12457

Hello sierra12457,

Thanks for asking the Apple Support Communities for help watching your purchased content. This help article has troubleshooting for your issue:

If you can‘t stream or watch video content from the iTunes Store or third-party apps

Thanks and have a wonderful day.

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Green screen for video itunes

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