My credit card is not being accepted and in-app purchase that I was charged for I did not receive

I have been using my debit card to make in app purchases and I have money in my bank account. for some reason my debit card is no longer being accepted and some charges that I was charged for I have not received. im Not sure if my bank is declining purchases or iTunes is not accepting my card. how or where can I figure why this is happening?

iPad Mini Wi-Fi + Cellular, iOS 11.2.5

Posted on Feb 7, 2018 1:29 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2018 2:24 AM

Hi


Follow the instructions here. including checking that your address details for your Apple ID account fully match those on record with your bank:



If you still need help, then contact your bank and/or iTunes Support:



(I'm afraid that no-one here can look into the issue for you. You are not talking to Apple here - this is a user-based technical support community).

1 reply
Question marked as Top-ranking reply

Feb 7, 2018 2:24 AM in response to chazfrom

Hi


Follow the instructions here. including checking that your address details for your Apple ID account fully match those on record with your bank:



If you still need help, then contact your bank and/or iTunes Support:



(I'm afraid that no-one here can look into the issue for you. You are not talking to Apple here - this is a user-based technical support community).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My credit card is not being accepted and in-app purchase that I was charged for I did not receive

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