Reinstalling an app that was removed from the App Store

I recently upgraded my iPhone and restored the backup of my old phone onto the new one. One app showed a cloud-and-arrow next to its icon. If I tap the icon, it will try and install the app but comes back with a message that the app is no longer available in the App Store, and fail.


I have the app's .ipa file in my iTunes folder. I have tried to install the app by dragging the .ipa file into iTunes with the phone connected, but I get a message that iTunes cannot install the app "because it has already been installed".


The obvious solution would be to delete the app from the phone and reinstall from iTunes, however I definitely want to keep the user data associated with the app. If I delete the app, I lose that. Is there a way to force iTunes to install the app and retain my data?

Posted on Feb 7, 2018 2:23 AM

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3 replies

Feb 7, 2018 2:34 AM in response to Muxje

If that app is no longer on AppStore, there could be two reasons:

1. The app doesn't meet Apple current requirements

2, The app's developers didn't updated the app to work under iOS 11 or later (64bit)

In any case, the manufactorer was informed (by Apple) 1 year before iOS 11 was released.

The only thing you can do is to contact directly the app's developer team and ask them about their plans and/or the way you can retrieve or keep your data.

Regards

Giulio

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Reinstalling an app that was removed from the App Store

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