Mac very slow, loud fan and high CPU usage
Hi there,
I am experiencing a sudden slow-down of my MacBook Pro with the fan making a lot of noise and the CPU usage is very high. I already reset the SMC and rebooted in Safe mode. No change. I also run EtreCheck and removed all Adware. The Mac is not hot at all.
Here is what I extracted using EtreCheck. Thanks a ton. Harry
EtreCheck version: 3.4.6 (460)
Report generated 2018-02-08 14:39:21
Download EtreCheck from https://etrecheck.com
Runtime: 21:48
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (Retina, 13-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,1
1 2.8 GHz Intel Core i7 (i7-4558U) CPU: 2-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 57
Intel Iris - VRAM: 1536 MB
Color LCD 2880 x 1800
APPLE SSD SM1024F disk0: (1 TB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.70 GB (305.68 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
XHCI Root Hub SS Simulation
Apple Internal Memory Card Reader 259.71 GB
XHCI Root Hub USB 2.0 Simulation
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
DaKai 2.4G RX
Apple Inc. thunderbolt_bus
Transcend (disk1s1 - ExFAT) /Volumes/Transcend : 259.64 GB (41.65 GB free)
Physical disk: (null) 259.64 GB (41.65 GB free)
OS X Yosemite 10.10.5 (14F2511) - Time since boot: less than an hour
Mac App Store and identified developers
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.9) [Lookup]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Lookup]
/Library/Extensions
[loaded] com.avira.kext.FileAccessControl (1.2.5 - SDK 10.9) [Lookup]
[not loaded] com.mbbecm.driver.MBBDataCardEcmDriver (5.00.00.00 - SDK 10.8) [Lookup]
/Library/Extensions/MBBDataCardECMDriver_10_9.kext/Contents/PlugIns
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMControl (4.2.1 - SDK 10.8) [Lookup]
[not loaded] com.mbbApp.driver.MBBAppUSBCDCECMData (4.2.1 - SDK 10.8) [Lookup]
[not loaded] 6 Apple tasks
[loaded] 149 Apple tasks
[running] 57 Apple tasks
[not loaded] 44 Apple tasks
[loaded] 139 Apple tasks
[running] 80 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-07-22) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2016-06-11) [Lookup]
[not loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29) [Lookup]
[loaded] com.avira.antivirus.general.agent.plist (? 94ca9a28 6432bf62 - installed 2018-02-08) [Lookup]
[loaded] com.avira.antivirus.gjallarhorn.plist (Avira Operations GmbH & Co. KG - installed 2017-12-22) [Lookup]
[loaded] com.avira.antivirus.iris.plist (Avira Operations GmbH & Co. KG - installed 2017-12-14) [Lookup]
[loaded] com.avira.antivirus.notifications.agent.plist (? 8b13021d 6432bf62 - installed 2018-02-08) [Lookup]
[loaded] com.avira.antivirus.odscan.default.plist (? 6bf68698 6432bf62 - installed 2018-02-08) [Lookup]
[loaded] com.avira.antivirus.scheduler.agent.plist (? 4b765eec 6432bf62 - installed 2018-02-08) [Lookup]
[running] com.avira.antivirus.systray.plist (? 9bf80dc3 fd30d462 - installed 2018-02-08) [Lookup]
[loaded] com.avira.antivirus.telemetry.agent.plist (? a4625078 6432bf62 - installed 2018-02-08) [Lookup]
[loaded] com.avira.antivirus.update.default.plist (? 7dca32a5 6432bf62 - installed 2018-02-08) [Lookup]
[running] com.avira.helper.avstats.plist (? cf66ea88 a28384e2 - installed 2017-12-22) [Lookup]
[running] com.avira.servicehub.license.plist (Avira Operations GmbH & Co. KG - installed 2017-12-23) [Lookup]
[loaded] com.avira.servicehub.license.poll.plist (Avira Operations GmbH & Co. KG - installed 2017-12-23) [Lookup]
[loaded] com.divx.dms.agent.plist (? bf9bdaf7 bc61887a - installed 2016-04-04) [Lookup]
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2016-04-04) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 185307ab be93c7fb - installed 2016-11-14) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2016-11-28) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-11-28) [Lookup]
[loaded] StrongHelper.plist (Black Oak Computers Inc. - installed 2016-06-11) [Lookup]
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2014-03-30) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-06-11) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29) [Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02) [Lookup]
[failed] com.avira.antivirus.dbcleaner.plist (? 223cb974 36910734 - installed 2018-02-08) [Lookup]
[running] com.avira.helper.watchdox.plist (? e7e538d1 e163ec4c - installed 2018-02-08) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[running] com.huawei.mbbservice.plist (? d59902d6 7d8d1 - installed 2017-02-16) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 442fdde9 - installed 2011-03-10) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-09-23) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2015-12-12) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2016-11-28) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2016-04-29) [Lookup]
[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2017-08-26) [Lookup]
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-06-11) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? ? ? - installed 2017-12-22) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? ? ? - installed 2014-06-01) [Lookup]
[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) [Lookup]
[failed] com.bluejeans.app.detector.plist (Shell Script c7466c1a - installed 2016-10-26) [Lookup]
[loaded] com.cisco.videoguard8.plist (Shell Script e4704a32 - installed 2017-09-17)
[loaded] com.cisco.videoguard8.uninstall.plist (Shell Script cc3e6a1e - installed 2017-09-17)
[running] com.cisco.videoguardmonitor.plist (Shell Script f8624046 - installed 2017-09-17)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2016-10-28) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (Canon Inc. - installed 2015-02-12) [Lookup]
[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (Jonathan Bullard - installed 2017-08-20) [Lookup]
iTunesHelper Application (Apple, Inc. - installed 2018-01-24)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application
(/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Drive Application - Hidden
(/Applications/Google Drive.app)
Google Chrome Application - Hidden
(/Applications/Google Chrome.app)
CIJSUAgent SMLoginItem - Hidden (Canon Inc. - installed 2016-04-29)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)
Photo Stream URL SMLoginItem - Hidden (Apple, Inc. - installed 2038-01-19)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-12) [Lookup]
OVSHelper: 1.1 (installed 2016-04-04) [Lookup]
Default Browser: 600 (installed 2015-07-17)
Flip4Mac WMV Plugin: 3.0.0.126 (installed 2012-11-15) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2016-06-11) [Lookup]
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06) [Lookup]
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-12-22) [Lookup]
DivX Web Player: 3.5.5.3 (installed 2016-03-29) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-06)
Flash Player: 28.0.0.161 (installed 2018-02-06) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-12) [Lookup]
SharePointBrowserPlugin: 14.4.6 (installed 2014-11-24) [Lookup]
AdobePDFViewer: 11.0.23 (installed 2017-12-22) [Lookup]
Silverlight: 5.1.30317.0 (installed 2014-05-19) [Lookup]
JavaAppletPlugin: Java 8 Update 111 build 14 (installed 2018-01-02) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
OctoshapeWeb: 1.0 (installed 2016-10-23) [Lookup]
WebEx64: 1.0 (installed 2016-10-29) [Lookup]
Slick Savings - Spigot, Inc. (installed 2014-11-23)
iMedia Converter Deluxe - iSkysoft Studio - http://www.iskysoft.com (installed 2013-11-27)
AnySearch - Matt Swain - http://matt-swain.com/extensions (installed 2017-09-17)
Google Analytics Opt-out Browser Add-on - Google, Inc. - http://tools.google.com/dlpage/gaoptout (installed 2014-10-15)
Grammarly for Safari - Grammarly - https://www.grammarly.com (installed 2017-12-21)
Flash Player (installed 2018-02-02) [Lookup]
Flip4Mac WMV (installed 2012-09-15) [Lookup]
Java (installed 2016-11-14) [Lookup]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.70 GB Disk used: 694.02 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 10
Oldest backup: 9/1/18 12:47 am
Last backup: 4/2/18 5:25 am
Size of backup disk: Adequate
Backup size 3.00 TB > (Disk used 694.02 GB X 3)
242% kernel_task
40% Google Drive
32% savapi
28% system_profiler
21% WindowServer
847 MB kernel_task
437 MB savapi
284 MB Google Drive
268 MB mds_stores
228 MB avguard.bin
Top Processes by Energy Use: ⓘ
30.04 Google Drive
21.08 savapi
18.28 WindowServer
4.06 Creative Cloud
11.37 GB Available RAM
7.09 GB Free RAM
4.63 GB Used RAM
4.28 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2018-01-10)
Google Earth: (installed 2018-02-02)
Adobe Flash Player: (installed 2018-02-06)
Google Earth: (installed 2018-02-07)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-02-07 11:31:57 Tituricsec High CPU use [Open] [Details]
2018-02-06 22:07:47 com.apple.WebKit.Databases High CPU use [Open] [Details]
2018-02-05 16:02:17 Adobe CEF Helper.app Crash [Open]
2018-02-05 16:02:17 Slack.app Crash [Open]
2018-01-22 19:27:00 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions:
com.vmware.kext.vmnet 0752.74.38
com.vmware.kext.vmioplug.15.2.1 15.2.1
com.vmware.kext.vmx86 0752.74.38
com.vmware.kext.vmci 90.8.1
com.avira.kext.FileAccessControl 1.2.5
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.genieo.completer.download.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.genieo.completer.update.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.google.keystone.agent.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown
2018-02-08 13:15:33 - ~/Library/LaunchAgents/com.skype.skype.shareagent.plist - Unknown
2018-02-08 13:17:03 - ~/Library/LaunchAgents/com.Tituricsec.plist - Unknown
2018-02-08 13:17:03 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist - Unknown
2018-02-08 13:17:03 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist - Unknown
2018-02-08 13:17:04 - ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz - Unknown
2018-02-08 13:17:04 - ~/Library/Safari/Extensions/Ebay Shopping Assistant.safariextz - Unknown
2018-02-08 13:17:04 - ~/Library/Safari/Extensions/Searchme.safariextz - Unknown
Screenshot of Activity Monitor
MacBook Pro with Retina display, iOS 10, null