support.apple.com/ipad/restore message won't go away
I have followed the directions after getting "support.apple.com/ipad/restore" message on my iPad mini. Connected to my computer and I still get the same message. Please advise
iPad 2 Wi-Fi
User profile for user:
chuck_3rd
User level:
Community Specialist
Hi khefelfinger,
I understand that you are having some issues with your iPad in recovery mode. I'm happy to provide some help for this issue.
Make sure you go through each of the troubleshooting steps provided for this issue in the following article:
If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
Including the "Get more help" section:
Thanks for using the Apple Support Communities. Cheers!
I understand that you are having some issues with your iPad in recovery mode. I'm happy to provide some help for this issue.
Make sure you go through each of the troubleshooting steps provided for this issue in the following article:
If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
Including the "Get more help" section:
Get more help
- Learn what to do if you get a restore error when you try to update or restore.
- If you don't see a restore error, but still see the Connect to iTunes screen, contact Apple Support.
- If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.
Thanks for using the Apple Support Communities. Cheers!