Hello I just started apple music trial and when i try to open my shazam searchs in apple music, nothing will happens and then a screen appears and asks me to chose my plan, and when i press choose it says you are already a apple music member and nothing will happen. I did restart my phone bust still got the same problem. Thank you in advance for your answers.
iPhone 8 Plus, iOS 11.2.5
I needed to delete and reinstall thethe Apple Music app for this problem to go away
Hey, Mohammad1716.
I see that you're having some difficulty using Apple Music on your iPhone 8 Plus. It asks you to select an Apple Music subscription, then it says you're already a member. I'm happy to help.
Turn on iCloud Music Library -- Tap Settings > Music and make sure "Show Apple Music" and "iCloud Music Library" are both on.
Let me know how that goes.
Take care!
Thank you for getting back to us with that information, Mohammad1716. It's very much appreciated. I have some more steps for you to use.
If an app unexpectedly quits, stops responding, or won’t open -- First, try searching for music using the Music application on its own. If you're not asked to choose a plan, then try it again with Shazam. If the issue appears when using Shazam, follow the steps in this article.
Get back to us when you're able.
Enjoy your day!
Same problem. If you solve it please let me know.
Thank you for the answer. I did all that but still got the same message.
Shazam problem with apple music
