Mac OS 13.3.3 not updating

Thanks.

Yes, I did download and install the Combo Update. Made sure I chose the correct version. Still did not update successfully. Same App Store error message upon signing in after restart... "some updates could not be installed automatically".

Sincere apologies to yourself and CountryGirl56. My intention was only to confirm that the conversations were still in progress. Enjoy the Games Eau Rouge.

Here is the report from etrecheck.com:

EtreCheck version: 3.4.6 (460)

Report generated 2018-02-10 13:40:38

Download EtreCheck from https://etrecheck.com

Runtime: 5:46

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Other problem

Description:

MBP won’t update to 10.3.3

Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 160

Video Information: ⓘ

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800

Disk Information: ⓘ

ST9500325AS disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 499.25 GB (274.10 GB free)

(disk0s3) <not mounted> [Boot]: 650 MB

HL-DT-ST DVDRW GS31N ()

USB Information: ⓘ

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

System Software: ⓘ

macOS High Sierra 10.13.2 (17C88) - Time since boot: about 2 days

Gatekeeper: ⓘ

Mac App Store and identified developers

Clean up: ⓘ

/Library/LaunchAgents/com.cisco.anyconnect.gui.plist

open --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app

Executable not found!

One orphan file found. [Clean up]

Kernel Extensions: ⓘ

/Applications/InsomniaX.app

[not loaded] net.semaja2.kext.insomnia (2.1.2 - SDK 10.7) [Lookup]

/Applications/LaCie Desktop Manager.app

[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Lookup]

[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Lookup]

[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Lookup]

[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Lookup]

/System/Library/Extensions

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Lookup]

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 162 Apple tasks

[running] 120 Apple tasks

System Launch Daemons: ⓘ

[failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. - installed 2017-12-01)

[not loaded] 37 Apple tasks

[loaded] 175 Apple tasks

[running] 118 Apple tasks

Launch Agents: ⓘ

[loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 0 - installed 2013-12-12) [Lookup] - /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app: Executable not found!

[loaded] com.intego.backupassistant.agent.plist (? f2f62dfd 598bc409 - installed 2015-01-17) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-02-01) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 7de92c78 72ac4dde - installed 2017-11-12) [Lookup]

[running] com.rosettastone.rosettastonedaemon.plist (Rosetta Stone Ltd. - installed 2014-12-10) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) [Lookup]

[running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 670a29ce - installed 2013-12-12) [Lookup]

[running] com.intego.BackupAssistant.daemon.plist (INTEGO - installed 2013-06-12) [Lookup]

[loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-02-25) [Lookup]

[running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-01) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 442fdde9 - installed 2011-03-10) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]

User Launch Agents: ⓘ

[running] com.akamai.single-user-client.plist (? 2cc47bab f4f704a9 - installed 2017-09-28) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2018-01-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2012-10-17) [Lookup]

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-01-22)

Flash Player: 28.0.0.161 (installed 2018-02-06) [Lookup]

OVSHelper: 1.1 (installed 2012-05-30) [Lookup]

DivXBrowserPlugin: 2.2 (installed 2012-05-30) [Lookup]

SharePointBrowserPlugin: 14.7.7 (installed 2017-10-04) [Lookup]

Silverlight: 5.1.10411.0 (installed 2012-10-17) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-12) Check version

3rd Party Preference Panes: ⓘ

Akamai NetSession Preferences (installed 2017-09-11) [Lookup]

DivX (installed 2012-05-30) [Lookup]

Flash Player (installed 2018-02-01) [Lookup]

Flip4Mac WMV (installed 2012-05-15) [Lookup]

FUSE for OS X (OSXFUSE) (installed 2015-01-17) [Lookup]

Java (installed 2017-11-12) [Lookup]

Perian (installed 2011-07-23) [Lookup]

Time Machine: ⓘ

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Destinations:

Transcend [Local]

Total size: 999.86 GB

Total number of backups: 18

Oldest backup: 2016-11-18, 1:08 AM

Last backup: 2018-01-29, 8:11 PM

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 0 B X 3)

Top Processes by CPU: ⓘ

21% photoanalysisd

14% kernel_task

11% kextd

7% nsurlsessiond

6% photolibraryd

Top Processes by Memory: ⓘ

1.29 GB kernel_task

737 MB com.apple.WebKit.WebContent

357 MB kextd

227 MB Safari

168 MB AppleSpell

Top Processes by Network Use: ⓘ

Input Output Process name

34 MB 942 B nsurlsessiond

1 MB 649 KB mDNSResponder

79 KB 16 KB netbiosd

6 KB 4 KB apsd

0 B 2 KB SystemUIServer

Top Processes by Energy Use: ⓘ

12.94 photoanalysisd

9.18 nsurlsessiond

8.84 kextd

5.18 WindowServer

4.30 photolibraryd

Virtual Memory Information: ⓘ

4.99 GB Available RAM

19 MB Free RAM

11.01 GB Used RAM

4.97 GB Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Adobe Flash Player: (installed 2018-01-19)

Microsoft AutoUpdate: (installed 2018-02-01)

Adobe Flash Player: (installed 2018-02-06)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-02-10 13:32:13 corecaptured Crash [Open]

Cause: BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock is corrupt

impression after initially prompt responses from you both was that the new hard drive, previously unmentioned, made the problem a no-brainer, not worthy of further analysis. My mistake.

Before I undertake a cleanup of the newly installed hard drive per your suggestions, a couple of q’s:

1) Is the cleanup you recommend aimed at solving the 10.13.3 update failures I’m experiencing OR are they more aimed at improving on the “Below Average“ performance rating that EtreCheck gave my MBP? Or both?

2) Given the suspicious timing, (installed the new WD hard drive literally the day before experiencing the first 10.13.3 update failure), might the cleanup work be best done on the original Hitachi hard drive, on which I successfully updated to 10.13.3 the night before installing its replacement?

Hi Eau Rouge.

Cleaned a BUNCH of old software off the MBP, along with associated obselete files.

Unfortunately, I'm still not able to update to 10.13.4, (stuck at 10.13.2).

And, although EtreCheck now rates my performance as good, Black Magic Disk Speed test still shows the HD reading and writing around 40 mbsp, hardly moving the "tachometer" at all!

Given the significant size of the update file, might I have better luck using a hard-wired internet source to do the update?

Is the Black Magic Disk Speed software reliable for Macs?

What would you recommend as my next diagnostic step? With 16 GB's of new, high quality ram, a brand new WD 500 GB conventional hd just installed and a thorough cleanup of old software just completed, I'm at a loss regarding my slow speed and why I can't update to 10.13.4.

Cheers!

P.S. In my ruthless software cleanup, I deleted Akamai. Should I re-load it?

Here is my most recent EtreCheck report:

EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-08 11:28:25

Download EtreCheck from https://etrecheck.com

Runtime: 4:05

Performance: Good

Problem: Computer is too slow

Description:

Also, Mac OS won’t update to 10.13.4

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Upgradeable hard drive - This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

16 GB RAM At maximum

BANK 0/DIMM0

8 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 160

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800

Drives:

disk0 - ST9500325AS 500.11 GB (Mechanical)

Internal SATA 1.5 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB

disk0s3 [Recovery] 650 MB

Mounted Volumes:

disk0s2 - Macintosh HD 499.25 GB (279.93 GB free)

Journaled HFS+

Mount point: /

Network:

Interface usbmodem1411: SkyCaddie

Interface en0: Ethernet

Interface en4: SkyCaddie

Interface en6: iPad

One IPv4 address

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en5: iPhone

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

macOS High Sierra 10.13.2 (17C88)

Time since boot: About 5 hours

System Load: 1.94 (1 min ago) 2.14 (5 min ago) 2.51 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

35 32-bit apps

Kernel Extensions:

/Applications/InsomniaX.app

[Not Loaded] Insomnia_r8.kext (2.1.2 - SDK 10.7)

/System/Library/Extensions

[Not Loaded] HotSync Classic Seize.kext (3.2.1)

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-04-05)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

Flip4Mac WMV Plugin: 2.4.4.2 (installed 2012-10-17)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-03-22)

QuickTime Plugin: 7.7.3 (installed 2018-01-22)

Flash Player: 29.0.0.113 (installed 2018-03-22)

OVSHelper: 1.1 (installed 2012-05-30)

SharePointBrowserPlugin: 14.7.7 (installed 2017-10-04)

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-12)

3rd Party Preference Panes:

Akamai NetSession Preferences (installed 2017-09-11)

Flash Player (installed 2018-02-23)

Flip4Mac WMV (installed 2012-05-15)

FUSE for OS X (OSXFUSE) (installed 2015-01-17)

Java (installed 2017-11-12)

Perian (installed 2011-07-23)

Time Machine:

Skip System Files:

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Destinations:

T*******d [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 18

Oldest backup: 2016-11-18 01:08:13

Last backup: 2018-01-29 20:11:47

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Clean up:

~/Library/LaunchAgents/com.akamai.single-user-client.plist

~/Applications/Akamai/netsession_mac

Executable not found

End of report

Sorry about the typos. Several times including in the Topic I've said 13.3.3. I am referring to 10.13.3.

Computer had slowed down way too much. First upgraded the ram to 16 GB. Then saw the HD was still very slow so replaced it as well.

Replaced the Samsung with a WD 500 GB conventional.

I‘ve answered your question and Eau Rouge’s follow-up. Do you have further input, CountryGirl56?

I‘ve answered your question, Eau Rouge. Do you have further input?

Excellent! Thanks for those tips.