Mac OS 13.3.3 not updating

I have a mid-2012 MacBook Pro with 16GB's of ram, approximately 250 GB's of available storage on my 500GB hard drive, running iOS 10.13.2.

When the App Store notifies me that the update to 10.13.3 is available, I hit the update button. However, after the Mac completes its process, restarts and I sign in, a message box from the App Store shows in the top right, saying:

"Some updates could not be installed automatically."

When i hit the Details button, it says pretty much the same thing, (no further useful details). In that same message it says, "Click install to update". When I hit the "Now" button, the App Store updates window comes back up but this time it says, "No updates are available".

Each day App Store re-notifies me that the update to 13.3.3 is available. Each day I try the update with the same results as above. This has been going on since I tried updating to 10.13.3 for the first time on Jan 31st or so.

Suggestions please?

MacBook Pro, macOS High Sierra (10.13.2)

Posted on Feb 8, 2018 3:57 PM

Top-ranking reply

Eau Rouge

Level 8

42,656 points

Posted on Feb 10, 2018 5:19 PM

Your mac has not restarted for two days, so it may help the situation to shut it down and then boot it up again. This helps to clear out some caches.

Rerun Etrecheck and where you see Clean Up remove that Cisco file.

You are running LaCie Disk management software, macs don't need to run that type of software for disks, so it might be a good idea to get rid of that. I would probably get rid of the Intego software too as this has caused problems for others in the past. Your mac has obviously been upgraded overtime through several OS's with some old software still on it. The new macOS's don't play so nice with older software so if you can update this software for High sierra compatible versions or if you no longer need it get rid of it. also if you are updating the OS and it is going through the restart process any apps you have that attempt to start whilst the mac is booting can interfere with the update process and cause it to be abandoned, so if you can suspend these apps from starting on reboot that may help. Have a look at your Launch Agents and Launch Daemons and User Launch Agents. I think for sure you should suspend the Cisco software from starting up as it looks like it is also trying to connect to the net on start up. So a bit of tidying up and streamlining may help, remember High Sierra seems to be quite sensitive to what older software you are running so if you can update it thet would be good.

Right the snowboarding is on so I'm putting my feet up.

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Mac OS 13.3.3 not updating

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