Setup failed -6722

I had the same problem for about 2 hours. I read the messages on here, but ended up on 'Chat' with apple. Long story short the guy couldn't help and was going to get his supervisor for help whilst i was trying different things in different combinations........then it worked.

Loving it now, great sound quality.

This worked for me, best of luck 🙂

ME

done.....

ME

so here what i did

ME

I deleted the HOME app...all docs and data....then re-installed from the app store

ME

when i launched it .....it was on 'setting up' for ages.....eventually at the bottom, an option to 'reconfigure all' came up. i selected that, did a reboot, and was able to access Homepod directly from the app.

Ben

OK. So everything appears to be working for you now? I can let my Senior Advisors know.

ME

set up completed

ME

Yes, thank you for your time.

Ben

I’m glad you were able to get the problem resolved! I will let my Senior Advisors know what you did to resolve the issue. Thanks.

Same exact thing happened to me while setting using both my iPhone X & iPad.

My first fail was at work, on the way home I returned my HomePod and got new one (Apple suggested it could be the unit). Got home and the same setup fail (6722) on my 2nd HomePod.

After chatting with a senior advisor and trying a bunch of options (keychain on/off, rebooting phone & iPad, beta updates, etc) I noticed my home app was stalled on my iPhone & iPad.

I deleted the app, redownloaded and hit the reconfigure option at the bottom of the Home app.

That did the trick and i got my HomePod up and running with no issue.

Apple Support was unable to troubleshoot but my sheer luck my hack took care of the issue.

Hope this helps!!

Check your home app, that was the problem with my 6722 error.

After deleting the Home app & hitting the reconfigure option after re-downloading it (took 2 deletes & redownloads) i was able to get the HomePod setup.

I think this error is in reference to a broken Home App 🏻♂

Spent an hour with Apple technical support who didn't have a clue but agreed there are a lot of frustrated people that can't get Homepods setup. In fact you can't even select Homepod to get to Apple support, while Airpod, phones, Apple TV, and other devices are listed, there is no Homepod to choose on the Apple support site. After wasting my time with stuff I'd already done (restart phone, latest IOS, reset the Homepod, turn off and on WiFi and Bluetooth) I gave up on Apple support.

To get the Homepod installed I deleted the Home App, reloaded it from the cloud, started it, forced the Home app to quit, and restarted the Home app. After being forced to quit, the Home app came back up with an option at the bottom of the app to reset configuration. Reset the Home app configuration and the Homepod setup popped up asking for which room the Homepod was in and worked. No messing with firewalls.

I got it to work! I deleted the "Home" app. Reinstalled from App Store. Went through the configuration. Then I turned off Bluetooth. Turn off phone. Plugged the Homepod in and waiting for it to chime on. Then turn on iPhone. Enabled Bluetooth and it worked. It was fast too!

I got it working!! After resetting icloud, I noticed keychain was turned off so I switched it on. Went back into the home app and waited until reconfigure showed up. Once I did that I was able to reboot and it showed up set up within the home app!

Got error 6722 but had no firewall. My first glitch was that I had an issue with iCloud and signed out and back in. Still couldn't get it to work. Spoke to Apple support who suggested using the Home app. Open app and add accessory. It will want product scan code but hit choice saying you don't have it. Proximity sensor will find HomePod. Got further I. Set up getting to selecting room and personal preference but it didn't add the first three times. Finally rebooted HomePod and second time I tried initializing with home app it worked and has worked fine since. In short, bery glitchy but stick with it. Good luck

I just got of the phone with Apple . Go to the Home app. Open it and find the reset settings at the bottom. Hit reset, then go back and re-run the set up on your Home Pod. This worked for me.

I was able to set it up through HomeKit by waiting for the ‘reconfigure’ option to appear at the bottom of the app. After that it was pretty straightforward and probably the user experience they were aiming for.

OK OK OK Ok Ok OK I think i have this error code (-6722) soughted.

This is what i found out.

Ensure keychain is on each device and make sure two factoring is set up on each device YOU OWN!

Check for any updates they should come up on all the devices that need updates relating to the 2 factor and address accordingly have another device close by to add verification codes....(disclaimer :this process will **** the kids off so have bribes ready!)

I had to dig out an old Ipad because the account check was going to that ipad....annoying but necessary.

Once you have every ipad, ipad pro, iphone, mini pad iphone X and MAC on the same settings all linked all running same IOS or the latests for that device there should be NO issue connecting the device.(well error code (-6722))

After making sure I'd ticked all the boxes above I walked up to HOME POD and the setup window came up (press setup) and next thing i know its asking for its location eg Living Room.

If you get this far look for the app that looks like a HOUSE (home app) and away you go with further setup.

THIS HAS TO BE IT!...

Well it worked for me and yes grrrr....6 hours of my life i won't get back.

Apple expect a bill in the mail.

Have you tried:

logging out of your iCloud account and logging back in?

or

Deleting the HOME app, re-download from app store, Reboot device, launch HOME app?

Deleted my old iPhone 5 and ipad air from my account then it worked!

Try waiting 30 minutes and then go back into the Home app. It may offer you to reset HomeKit. If that doesn't work the only solution is likely to sign out of iCloud on your iPhone and sign back in.