Unboxed my HomePod, powered it up and heard the chime.
I then eensured two factor authentication, iCloud Keychain and Bluetooth were enabled on my iPhone 7 Plus running iOS 11.2.5. I held my phone near HomePod, tapped setup and after a long wait I get the error “Set-up failed -6722”.
Tried with my iPad and got the same result.
Now what? There’s no support article explaining the message. Not a good first experience.
I was able to get it working - I had to turn off my router's firewall temporarily. I then went into the Home app on my phone and reset HomeKit. This enabled it to complete setup. I have since switched the firewall back on and HomePod is still OK.
I also have an iPhone X same issue
This didn't solve anything
Tried my iphone x first. Rebooted, reinstalled home app, rebooted, signing out of icloud, rebooting broken.
Tried my iPad next, same error.
Home app shows a white screen with loading accessories and scene.
It’s garbage....bought two - I was on hold with Apple almost an hour - forget it - taking them both back - very disappointed today.
How long did you have to wait for the "reconfigure" option to show up?
How long did it take to load the home app for you though? Mine is taking forever..
I have this same error message. You say it is "famous" - what does it mean? I wish I could look up error codes somewhere!
Did that work?
Having same issue!
Same error here and not happy with Apple!! Theyve delayed the release of this expecting it to work as other Apple devices always have. This is extremely frustrating.
Same here. Bought it and returned it within two hours. It’s a $400 speaker and I couldn’t even listen to a single song.
Can you try signing out of iCloud on the iPod Touch? I wonder if it's related to having an older OS signed into iCloud.
I'm reaaaaaally thank you. You're genious.
Nope, tried this didn't work.
I've just received my new HomePod and had this error.
I'm an Enterprise network engineer by trade and followed the advice of others by disabling my router's firewall, changed Wi-Fi network, disabled UPNP security, etc. None of it made any difference - setup still failed.
Turns out it was just my iPhone that just needed a reboot!
My wife has an iPad Pro and I tried the setup procedure with this immediately after my iPhone failed for the 10th time and it worked instantly.
So stop slating Apple and just reboot your iPhone and you should be good to go - simples! :-)
Setup failed -6722
