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Unboxed my HomePod, powered it up and heard the chime.
I then eensured two factor authentication, iCloud Keychain and Bluetooth were enabled on my iPhone 7 Plus running iOS 11.2.5. I held my phone near HomePod, tapped setup and after a long wait I get the error “Set-up failed -6722”.
Tried with my iPad and got the same result.
Now what? There’s no support article explaining the message. Not a good first experience.
I was able to get it working - I had to turn off my router's firewall temporarily. I then went into the Home app on my phone and reset HomeKit. This enabled it to complete setup. I have since switched the firewall back on and HomePod is still OK.
How long did you have to wait for the "reconfigure" option to show up?
How long did it take to load the home app for you though? Mine is taking forever..
Had the same problem. Go away. Come back in an hour or two and try again. Presto,
I have this same error message. You say it is "famous" - what does it mean? I wish I could look up error codes somewhere!
Did that work?
Having same issue!
Same error here and not happy with Apple!! Theyve delayed the release of this expecting it to work as other Apple devices always have. This is extremely frustrating.
Yeah you'll probably have to completely sign out of iCloud on your phone and sign back in.
Deleted my old iPhone 5 and ipad air from my account then it worked!
Failed to connect twice, went into HomeKit and reset configurations and it was simple fix
You have to open up the home app on your phone and reset it and then it will work.
Do you have an iPad? I had to go do it from the iPad and on there it has a reset link at the bottom.
Same here. Bought it and returned it within two hours. It’s a $400 speaker and I couldn’t even listen to a single song.
Can you try signing out of iCloud on the iPod Touch? I wonder if it's related to having an older OS signed into iCloud.
I'm reaaaaaally thank you. You're genious.
Nope, tried this didn't work.
Setup failed -6722
