I'm using a Mac Pro 2013 with bluetooth turned on, connected to my wifi, and when I try to airplay from iTunes to my new HomePod it throws this error: An error occurred while connecting to the AirPlay device "Bedroom". An unknown error occurred (400). I can connect to the HomePod just fine from my iPhone X. All devices are up-to-date with latest Apple software. Restarting computer doesn't solve it.
MacBook Pro with Retina display, macOS High Sierra (10.13.3), HomePod
Apple Support helped me solve the problem. My situation might be unique in that I have two apple ids... 1) for iCloud, and 2) Store. I did this long ago for reasons not relevant to this post. But the problem is that HomePod setup I restricted access (only to me). So it turns out I was locking myself out from my own device. Quick Solution: on your iPhone >> using the Home app >> click the arrow on the top left of the screen >> open up 'All Speaker access' and change it to "Everyone", or "Anyone on the same network". Permanent solution: (which I haven't tried yet)... but according to the Apple guy, I can restrict the access here, and then add my second apple id account in the settings.
Apple Support helped me solve the problem. My situation might be unique in that I have two apple ids... 1) for iCloud, and 2) Store. I did this long ago for reasons not relevant to this post. But the problem is that HomePod setup I restricted access (only to me). So it turns out I was locking myself out from my own device. Quick Solution: on your iPhone >> using the Home app >> click the arrow on the top left of the screen >> open up 'All Speaker access' and change it to "Everyone", or "Anyone on the same network". Permanent solution: (which I haven't tried yet)... but according to the Apple guy, I can restrict the access here, and then add my second apple id account in the settings.
That was it!
i am using same Apple ID on Mac and on HomePod, but allowing anyone on the network worked for me.
Good stuff. Just fixed my issue. Wanted to add in my situation. I share wifi with renters and added in the option in "Anyone on the same network" with a password. Now I dont get random people playing music on my HomePod. 😎
That worked, but I already had my wife and my AppleID set up to have access to this location. So I'm not sure why it didn't work.
I suppose a workaround would be to set a password for the HomePod as an AirPlay device.
Yes same problem I have two ID's because much of my iTunes content was bought in old ID that was not email so the iCloud ID would require me to repurchase they could never move the stuff so the old ID is what my HomePod is on and this was the problem. I wish apple could figure how to move all my stuff to one ID
Thanks! Worked for me!
Worked for me, too! Thank you!
Thanks, this was bugging me for days and a 1 hour call to Apple support didn't solve it.
Would like more info on the permanent solution.
This worked for me. It was an issue even though I only have 1 Apple ID.
Thanks so much! I was ready to send the thing back!🙂
Solution here: HomePod connection error an unknown error accurred (400)
You cannot move purchases from one Apple ID to another, but iTunes Match would let you gather your purchased and ripped media under one iCloud Music Library which you could access from HomePod.
tt2
Yeah, but it's still frustrating that, after all these years, Apple still won't let you merge two Apple IDs, so that the purchases can be merged.
unknown error occurred
