"Mail needs to repair its information about your mailboxes."

Every time I try to open Mail, this is the pop up I get, "Mail needs to repair its information about your mailboxes."


The messages tells me to 'Quit and re-open Mail'. I've done this several times, but I still cannot get Mail to open. Any suggestions?


Melissa

iMac, No Target Display Mode

Posted on Feb 10, 2018 4:17 AM

Reply
3 replies

Feb 10, 2018 11:15 AM in response to Eric Root

Eric,


That didn’t seem to work. I tried it several times, I’ve restarted my MacBook Pro, I’ve deleted all potential emails on my phone, that could be an issue, and I still can’t get it to open.


When I hold the shift key down, then open Mail, I still get the same pop up telling me to either ‘Quit’ or ‘Quit and Rebuild’. Either way,

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Mail needs to repair its information about your mailboxes."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.