Second Hand iPod Classic purchased - how to reformat for my Account?

Hello Apple Forums...


I just bought a second-hand iPod Classic 160 GB, and the dealer sent it to me without reformatting to factory settings, and there is content from the original owner on the drive. Also, it is set up for Windows and I am running Mac OS 10.11.6 El Capitan.


How can I reset this so my iTunes client recognizes that it is my iPod and not the previous user's? Thank you.

MacBook Pro, OS X El Capitan (10.11.6), 15 inch, 2.6 GHz i7 8 GB DDR3

Posted on Feb 10, 2018 3:46 PM

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Posted on Feb 12, 2018 10:38 AM

This is an easy fix. Load iTunes. Once it's loaded up, select your iPod and run "restore ipod" from within iTunes. This will restore your iPod classic no matter if it's store bought, purchased from a pawn store or purchased from another owner. This feature in iTunes will restore the iPod classic back to its original factory settings. Hope that answers your question. Remember, don't shut down, reboot or disconnect your iPod while the process is running. It takes less than a minute to complete. Once finished, your iPod will be ready to go.

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Question marked as Top-ranking reply

Feb 12, 2018 10:38 AM in response to AnneMowat

This is an easy fix. Load iTunes. Once it's loaded up, select your iPod and run "restore ipod" from within iTunes. This will restore your iPod classic no matter if it's store bought, purchased from a pawn store or purchased from another owner. This feature in iTunes will restore the iPod classic back to its original factory settings. Hope that answers your question. Remember, don't shut down, reboot or disconnect your iPod while the process is running. It takes less than a minute to complete. Once finished, your iPod will be ready to go.

Feb 10, 2018 3:57 PM in response to Niel

Hi Niel, Thank you, however, this fix seems to be for first owners. As I am not the original owner of this device, and it was previously registered to someone else, I am concerned about linking it with my account, rather than having that previous user's ID override my iTunes library. If that is possible? I bought it on ebay through a highly rated tech superstore and I'm disappointed that it arrived without reformatting and without guidance on how to associate it with my Apple account. I am struggling here with potential authentication issues, I don't want to use any kind of Restore function without being sure that my own iTunes library is safe. Thank you!

Feb 12, 2018 10:55 AM in response to tempest241

Thanks tempest241,

This is a great fix for a normal HW configuration. But I had my laptop serviced in Aug 2016, and the hardware guy installed an SSD & the original hard drive is now housed in an external case, connected by USB to my MBP. He created a new Admin ID for the OS, and, unbeknownst to me, this has effectively dissociated the OS from my Apple ID, since iTunes Restore brings up the New Admin ID in iTunes, and not my longstanding Apple account ID. I don’t know how to fix that... So my iTunes library remains inaccessible and I have no idea how to fix this! I appreciate any help you can offer.

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Second Hand iPod Classic purchased - how to reformat for my Account?

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