Pixels in photoshop change to green after awhile

I've been having this problem where in particular red pixels change to bright green after photoshop is open for awhile. It happens in many different pictures, so I know it is not the image. It seems to happen only with screenshots, and not jpegs. I have had the matching into apple, and they changed the display, keyboard, graphics card and logic board. The problem persists. I have included a screen shot of an example. Is anyone else having this issue, and what is done to resolve it?User uploaded file

iPhone 6, iOS 8.1.3

Posted on Feb 12, 2018 8:12 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2018 8:18 AM

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.




Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

You might try looking/posting here.

Adobe Forums

13 replies
Question marked as Top-ranking reply

Feb 12, 2018 8:18 AM in response to Lupine3213

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.




Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

You might try looking/posting here.

Adobe Forums

Feb 12, 2018 3:58 PM in response to VikingOSX

Yeah I don't know. I just had graphics card replaced, Apple updated me to the latest version, I just checked and there are no new updates, and I just updated this morning to the latest Adobe. I'm testing out the same photos in Illustrator, to see if there is an issue there. It usually has to sit a bit before it does it, but I am starting to think it is a Photoshop problem. There is nothing on any photoshop forums about the issue so I don't really know where to trouble shoot anymore. Another user suggested trying another photo editing program, but the one she suggested is $60 with no trial period.

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Pixels in photoshop change to green after awhile

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