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RENTAL QUESTION

Does anyone know how to address a rental question? I’m getting this response when attempting to watch a rental that still has 24 hours on it:


TO PLAY “NAME OF MOVIE” STOP WATCHING IT ON YOUR OTHER DEVICE.


I don’t have another device open! Help!

AppleTV 2, iOS 11.2.5

Posted on Feb 17, 2018 4:00 PM

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Question marked as Best reply

Posted on Feb 17, 2018 7:44 PM

Reboot ATV

If it persists contact iTunes

2 replies

RENTAL QUESTION

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