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My running workout keeps turning off at around 3 to 4 miles. It has occurred consistently evertime I use it.

Every time I use the running part of the work out app it turns off at the 3 to 4 mile point.

iPhone 4S, iOS 6

Posted on Feb 18, 2018 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2018 3:13 AM

Hi


The behaviour that you described may have been caused by your Apple Watch losing contact with your wrist during your workout, causing it to conclude that it had been removed from your wrist.


During exercise, Apple Watch should be worn snugly on the top of your wrist. Apple suggests that you consider tightening your band before workouts and loosening it again afterwards.



Sensor performance can otherwise be affected by temporary or permanent skin changes, such as by some wrist tattoos.


The behaviour can also be caused by accidental screen interactions, potentially including caused by clothing. To avoid accidental interactions with the screen during workouts - which may include pausing workouts or ending them early - the screen can be locked by following the instructions here:


End, pause, or lock


With the Running Auto Pause option selected, the Workout app on Apple Watch also pauses running workouts automatically if you stop running and then resumes when you start moving again. To enable or disable this option:


On your iPhone, in the Watch app, go to: My Watch (tab) > Workout - turn on / off Running Auto Pause.


If you have not yet done so, then it may also help to update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


1 reply
Question marked as Top-ranking reply

Feb 19, 2018 3:13 AM in response to ksweetpt

Hi


The behaviour that you described may have been caused by your Apple Watch losing contact with your wrist during your workout, causing it to conclude that it had been removed from your wrist.


During exercise, Apple Watch should be worn snugly on the top of your wrist. Apple suggests that you consider tightening your band before workouts and loosening it again afterwards.



Sensor performance can otherwise be affected by temporary or permanent skin changes, such as by some wrist tattoos.


The behaviour can also be caused by accidental screen interactions, potentially including caused by clothing. To avoid accidental interactions with the screen during workouts - which may include pausing workouts or ending them early - the screen can be locked by following the instructions here:


End, pause, or lock


With the Running Auto Pause option selected, the Workout app on Apple Watch also pauses running workouts automatically if you stop running and then resumes when you start moving again. To enable or disable this option:


On your iPhone, in the Watch app, go to: My Watch (tab) > Workout - turn on / off Running Auto Pause.


If you have not yet done so, then it may also help to update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


My running workout keeps turning off at around 3 to 4 miles. It has occurred consistently evertime I use it.

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