Apple Pay Cash card says balance is 0 but it shows a recent transaction of $60 accepted

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Level 1

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Apple Pay Cash card says balance is 0 but it shows a recent transaction of $60 accepted

I accepted a payment from a friend for $60. I went to the wallet to check the payment went through to the card but the card balance remained at $0 even though under it it shows the recent transaction as +$60. Where is this money? The sender can’t cancel because I’ve already accepted the payment, but I can’t actually access the money.

Posted on Feb 21, 2018 4:46 PM

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Answer 1

Jonathan UK

Level 10

164,015 points

Feb 22, 2018 6:29 AM in response to d.e.d.

Hi

When receiving money via Apple Pay Cash, funds may be available immediately, but account security checks might require additional time.

Funds are credited to your Apple Pay Cash Card balance and are only transferred to your bank account if you subsequently choose to do so.

More information and instructions are available via the Apple Support articles linked below.

If you still need help, then I suggest contacting Apple via the link at the bottom of the first article.

More information:

Send, receive, and request money with Apple Pay - Apple Support

Transfer money from Apple Pay Cash to your bank account - Apple Support

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Apple Pay Cash card says balance is 0 but it shows a recent transaction of $60 accepted

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