I keep getting "preview quit unexpectedly" when I open PDFs, I am working on a Mac Book Pro OS X El Capitan 10.11.16. Please help

When I open PDFs they don't open and I get "Preview Quit Unexpectedly". Please help

MacBook Pro, 10.11.16 El Capitan

Posted on Feb 24, 2018 6:34 AM

Reply
1 reply

Feb 24, 2018 10:08 AM in response to SReneker

Do a backup, preferable 2 backups on 2 separate drives.


Quit Preview.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all. Restart and test.

Containers/com.apple.Preview


Containers/com.apple.quicklook.ui.helper


Preferences/com.apple.Preview.LSSharedFileList.plist

Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist


Saved Application State/com.apple.Preview.savedState


Credit Linc Davis for this solution.


Preview Reset automatic download - 3rd party solution

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I keep getting "preview quit unexpectedly" when I open PDFs, I am working on a Mac Book Pro OS X El Capitan 10.11.16. Please help

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