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User profile for user: JDW33
JDW33 Author
User level: Level 1
8 points

preview crashes

Every time I open a .pdf file with Preview, it crashes. This is recent behavior but consistent. What can I do about it?

It only happens on my MacBook Air, not my MacBookPro. On Mojave 10.14.4.

MacBook Air 13", macOS 10.14

Posted on May 12, 2019 2:34 PM

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User profile for user: macjack
macjack
User level: Level 10
111,210 points

Posted on May 12, 2019 2:39 PM

Quit Preview.

From your Finder "Go" menu > "Go to folder" then copy & paste this file path:

~/Library/Preferences/com.apple.Preview.plist

Click Go.

Delete the plist file.

Does it work as expected now?



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User profile for user: JDW33
JDW33 Author
User level: Level 1
8 points

May 13, 2019 1:37 PM in response to macjack

Thanks for your help, macjack. I did check both the ~ and the non-~ file paths, neither has a Preview, but my MacBook Pro does have it. In any case, Preview is not crashing today. I will keep an eye out for the creation of a new Preview.plist file. Appreciate the pointer to where these files are kept.

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preview crashes

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