I followed the instructions for a disabled iPad mini 4. But, I just get this error message: "iTunes could not connect to this iPad. An unknown error occurred (0xE8000015)" What steps do I take now to reset the iPad?
iPad Mini Wi-Fi + Cellular, iOS 11.2.5
Hi there, ArtJett!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an error message when you connect your device to iTunes and I am happy to assist! Check out this article with steps to follow If iTunes doesn't recognize your iPhone, iPad, or iPod. This article will give you the best steps to follow along with what to do if the issues continue to occur.
Take care!
iTunes could not connect to this iPad. An unknown error occurred (0xE8000015)
