When I use the Speak Screen function, in the Kindle and iBook app, it skips to the last couple of paragraph at the bottom of the page, advances to the next page and does the same thing. Is anyone else having this problem? Any help would be appreciated.
Recently, I have updated IOS version. Maybe the problem is the IOS version because it didn't never happen before.
iPhone 7 Plus, iOS 11.2.6
I contacted kindle this morning about this issue and this was their response "I can definitely assist you with any issues you might be having with the kindle application. However, the "Speak Screen" is a functionality that Apple provides in their IOS operating system. The issue you're experiencing is related to the compatibility with the Speak Screen and 3rd party applications. We have had customer contact us about this. We have notified Apple about their compatibility and they've notified us that Speak Screen is fully compatible with their IBooks (Owned by Apple) and they do not plan on making it compatible with the kindle application (Owned by Amazon). I'm sorry about this"
I contacted kindle this morning about this issue and this was their response "I can definitely assist you with any issues you might be having with the kindle application. However, the "Speak Screen" is a functionality that Apple provides in their IOS operating system. The issue you're experiencing is related to the compatibility with the Speak Screen and 3rd party applications. We have had customer contact us about this. We have notified Apple about their compatibility and they've notified us that Speak Screen is fully compatible with their IBooks (Owned by Apple) and they do not plan on making it compatible with the kindle application (Owned by Amazon). I'm sorry about this"
The App store shows there is a Kindle update that specifically addresses the speak screen issue.
I deleted the Kindle app from my iPad and then went to the App Store and downloaded the Kindle app. And Speak Screen worked properly again!
Here's a post I found from Amazon posted 12 hours ago. It looks like Amazon is working on a fix, at least I hope so. I turned off automatic updates on my iPad so I still have the old kindle app and it works. Though lugging that around for walks might be a bit odd.
Good news,
amazon did did an update to the kindle app March 12 and the problem is now fixed. Thank you amazon and Apple.
Like others, I have had this problem for a few weeks now. It happens in both the Kindlr app and reading PDFs in the iBooks app. (In my case, Speak Screen finishes the page and the skips to the last paragraph on the next page.) Hence, it must be a problem Apple introduced in a recent IOS update. Let us know if there is a work around. For those of us with low vision, this really creates a burden:
I know this isn't an ideal solution, but I'm using voiceover to read my books since this problem started. It's harder to use and you have to get used to the navigation, but at least it still works! Sorry if this has already been said, I didn't read all the thread.
It’s not update related. I started having this problem tonight and decided it was because my iPhone wasn’t updated. So I’m here after having updated my phone in frustration that it’s still happening. I’ve deleted then re-downloaded the kindle app but to no avail.
Same problem with kindle v6.4.
Google play books and IBooks work fine with speak screen for me.
Amazon needs to get the bug issue to the kindle developers.
I am having the same issue. It may have to do with the update from Kindle. I have seen in other areas, mainly the reviews from Kindle on the App Store, that this is happening due to a Page Flip function, of some sort.
To me, it seems that the game is up. I thought it was only a matter of time until both sides of the aisle realized that they were losing out on Audible downloads for visually impaired reading of Amazon material and iBooks in order to have the speak screen function for Apple material. I don't want to buy iBooks when I have my entire library in Kindle, but if allows me to listen to books, then oh, well - Amazon is losing out.
Seems like a turf war/money battle to me which is SO WRONG for people that actually need the "speak the screen" function for listening to books. Highly unethical, in my opinion. Perhaps they can work it out?
A fix would be needed where the speak function, which works fine in other apps, to work properly in Kindle. May be a bug, but part of me thinks the above mentioned shoe has dropped. It seemed too good, all along, to be able to have the ability to read my book and listen, rather than buy both the book and the audible book.
Any fixes from anyone?
Personally I have not seen the issue with iBooks - I was able to use speak screen with iBooks with no issues this morning. My issue is with using speak screen with the Kindle app on my phone - it turns the page & instead of continuing, goes to the next paragraph - in most cases - i have noticed where it flips the page then says 2 words then turns the page then stats somewhere besides the first word on that page
I know for a fact that’s this is not an Apple problem because since this happened one of the books I purchased was working with speak screen just fine with speak screen and the book that was working page flip wasn’t enable so my guess is something to do with Kindl
I also think it was the latest Kindle update not iOS. I too have not updated my iPad and it works there. I’ve opened so many tickets with Amazon support to no avail. How do we get Amazon to fix this bug?
I think its from a kindle update. I just ran that update on my iPhone and it started happening.
I didn't update my iPad and its working fine on that.
Speak Screen Problem
