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Question: Possible microphone issue?

I have an iPhone 6 and it's fully updated. Last night as I was in a call with someone and they told me that I'm silent from my end. I found it strange because earlier that afternoon it was fine and working and people could hear me just fine, but once I start a call and start talking they tell me I'm silent. So i disconnected my headphones and and just like that. The person on the other end could hear me crystal clear. I don't know if this a problem with my headphones or the Headphone jack. I tried rebooting my iPhone, Turning off noise cancellation, and even restarting my settings, but still nothing.

I tried to talk to siri with my headphones on and the little line didn't make any movement. Once i took off my headphones though. Siri started to work again.

Any solutions or fixes?

iPhone 6, iOS 11.2.6

Posted on


Feb 27, 2018 11:16 AM in response to LiquidBomber In response to LiquidBomber

Hello LiquidBomber.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having microphone issues. I will be happy to help.

You have already performed some great troubleshooting steps to isolate this. Additionally, let's review the steps in this article:

Get help with the microphones on your iPhone, iPad, and iPod touch


Feb 27, 2018 11:16 AM

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Question: Possible microphone issue?